Visitor/Student/Staff sign in systems - Inventry or SignIn or EntrySign?

[MSGT]

1 minute ago, PotNoodleTech said:

Entrysign here, it's not perfect but the support is very good the few times I've used it I've had an engineer ringing or emailing me to get remote access same day and usually solved same day too.

 

Cant argue with that!

Can i ask why issues you've experienced in terms of 'its not perfect'? Thanks! 

[ovenchips]

1 hour ago, Patrick said:

Have Inventry moved their call centre abroad? Feels like it's been moved abroad and people reading from scripts that don't actually know the product or school environments. 

Definitely feels like it - support was great for the most part (albeit with some fairly long hold times), but mid-late august/september this year it turned into a lot of script reading and has taken me multiple calls to speak with someone who can actually remote on and resolve some of the bigger issues we've had since.

[EntrySign_Support]

On 28/03/2025 at 11:41, PotNoodleTech said:

Entrysign here, it's not perfect but the support is very good the few times I've used it I've had an engineer ringing or emailing me to get remote access same day and usually solved same day too.

 

Cant argue with that!

Hi @PotNoodleTech,

 

I hope that you're doing well.

 

We’d like to kindly invite you to provide feedback on your experience with EntrySign. We continuously improve our solution and frequently release updates to our customers with software assurance. These updates usually include new features, bug fixes, and improvements to the user interface and overall user experience, with customers like yourself often being the driving force behind these changes. 

 

If you’d like to provide your contact details privately, we would be more than happy to reach out and discuss further.

 

Kind regards,
EntrySign Support Team

 

[howartp]

I've been following this thread with interest as we're with Inventry and getting fed up of it.

 

The other schools in our new trust are using eReception, aka Custr, but this hasn't been mentioned in this thread - does anyone know anything about it?

[robintech]

SigninApp has been very good but I've never used anything else , staff use the pre register visitors feature and also reception really like it for visitors signing themselves in and the badge printing.

 

Only issues have been with the mobile app automatic sign in based on location but I think that's about the phone 99% of the time. Updates to the OS seem to reset app permissions and it has to have constant location data to trigger, i wish they'd drop it as a feature or let us disable it for users, we ask people to use the reminder feature of the app and sign in that way.

 

[Spookyville]

We use InVentry at the moment, but the new Principle wants to gather feedback from visitors for KPI purposes. The feedback facility in InVentry is email based which is not ideal and looking for something that is presented on the touchscreen as they leave before they sign out. We do also use the Paxton Integration so that facility is essential on any possible alternate suggestions. TIA

[Guyinthecubard]

We are considering options with regards to visitor management, the analytics of these guys system looks really impressive but I would like some user cases https://www.computimeuk.com/visitor-management-software/ has anyone else had any experience with Computime systems