Migrating away from MyConcern

[ieuan99]

Our school is currently using MyConcern for safeguarding reporting, we are looking at a new MIS which might include a safeguarding module and our DSP has asked how we would take all of data from MyConcern and transfer it over to- I can’t find any information about migration online

[PotNoodleTech]

You'd probably be better off asking the MIS company you are considering as I would consider myconcern migration as part of the MIS upgrade project (not a seperate thing to worry about).

[pete]

^ That approach $Potential_MIS provider and ask them migration steps. Then double-check those steps with a friendly school to see if they're valid/still accurate/actually work.

 

I haven't had to contact MyConcern since TES took them over, but as part of our adoption (years ago) we asked about data migration away (we always ask, it upsets a few salespeople) and the contract termination section (6b, from my notes - your contract may be different) contains provisions for handing back customer data in an accessible format.

[smc19]

We are in the same situation in moving away from MyConcern and using our MIS to handle safeguarding concerns. How did you get on with migrating the data in the end?

[Oaktech]

We moved to a new MIS that has a safeguarding module but it was found very quickly that the safeguarding module... Did not fulfill our needs... And the migration was cancelled and we are still using MyConcern 5 years later.

 

Be *very* sure that what you are buying into fulfills your requirements.

[ieuan99]

Thanks for this - we're currently going through procurement of the new system so don't know who it will be - am interested to hear which MIS's offers didn't compare to MyConcern?

[smc19]

Thanks. We are confident that the safeguarding module of the MIS delivers what is required, but migrating from MyConcern is proving to be a nightmare, they are making things very difficult, just getting hold of the data is a challenge.

[thomaaz]

On 03/03/2025 at 14:02, smc19 said:

Thanks. We are confident that the safeguarding module of the MIS delivers what is required, but migrating from MyConcern is proving to be a nightmare, they are making things very difficult, just getting hold of the data is a challenge.

Hi @smc19 , I am interested to hear how you have progressed with migrating from My Concern.  Have you successfully migrated yet?