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Posted

We have been using the free version of Mosyle for a few years and it's working well but just recently when I logon to Mosyle I get a warning saying

Warning! Significant changes detected. Error description: Your account may be disabled due to needing to accept Apple's latest license agreements. Please login to your Apple School Manager account to verify all updated agreements are accepted

 

I remember this warning occurring over the summer which I then went to ASM and agreed to the licence changes but the warning hasn't gone.

 

Clicking through Mosyle trying to find the cause of the error I get to My School, Basic Setup, Apple School Manager, and in the white box next to the sync hierarchy button see the words 'Disabled Account'. Clicking the school name but not sync hierarchy button opens a side panel and everything looks fine with no warnings to be seen.

 

I suppose I need to ask what does this section do and do we need it as we do not import students, teachers or classes from ASM. All teachers are added through Mosyle so I don't think we need it and I see a remove integration button on the side panel but just concerned clicking it will do untold damage.

Posted

I found an email from Apple in Sept that may be relevant:

 

[h=3]Apple School Manager Update[/h][TABLE=class: x_spacer, width: 100%]

[TR]

[TD=align: left] [/TD]

[/TR]

[/TABLE]

[h=4]Updated agreements[/h]On September 16, 2024, Apple will post updated agreements to Apple School Manager. Once posted, an administrator will need to sign in to Apple School Manager and accept the following agreements before you can enroll new devices or deploy new apps.

Changes to the Apple School Manager Agreement include product name changes from “Apple ID” to “Apple Account,” updates to the definitions of “Apple” and “Authorized Devices,” the availability of Wallet to support student ID card, and privacy updates to clarify existing data usage practice.

 

For more information see the Apple Support article If Apple Business Manager, Apple Business Essentials, or Apple School Manager asks you to approve new terms and conditions.

 

Did you accept all of those?

Posted
I found an email from Apple in Sept that may be relevant:

 

 

 

Did you accept all of those?

 

Yes I believe so and if I remember correctly ASM stops you from continuing until the agreement have been ticked. There are no warnings showing in ASM now so I assume everything has been agreed to.

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