Ipads arrived, but they haven't enrolled into Apple school manager

[TwistedHelixis]

School ordered a bunch of iPads. The first I know about it is when they arrived at school.

 

They weren't ordered pre enrolled in Apple school manager.

 

They don't have any other Apple devices.

 

Anything we can do to get them added?

[FN-GM]

Yes. Contact your supplier. They can do it retrospectively. I have had the same thing happen. Just took a call.

[snagrat]

If they don’t have any other Apple devices do they even have ASM setup?

 

Won’t matter, but you will need to do that first

[Techie-v2]

If ASM has been setup, you can use the apple configurater app on another device to add them to ASM. Turn them on and go through the setup untill you get to the wifi setup screen, then use the configurater app on another device. You basically point the camera at it and it adds it to your ASM account, then you can sync to intune etc

[TheHyperTechie]

Depending on where they got them from, just ask the supplier to enroll them into ASM. It usually takes a couple of days, but it's worth it. Better than battling with Apple Configurator!

[PotNoodleTech]

Sounds like the school doesnt even have apple school manager set up or a MDM like mosyle?

 

You'll need to set all that up first before your supplier can do anything useful in terms of a white glove service.

 

This is also not usually free, so if you havent paid for it you problably would have to set them up yourself

[TwistedHelixis]

All sorted. Supplier added them to our ASM

[davinderkundi]

You can still manually enroll the iPads in Apple School Manager, even if they weren’t pre-enrolled. When my school got new iPads, we had to do the same thing. You’ll need to use Apple Configurator on a Mac or PC to get them added. Just make sure you have the serial numbers ready—it makes the process smoother.

[Chrisbf1]

You can also enroll with Apple Configurator for iPhone.