ICT Technicians - Cambridgeshire - £26,421.00 - £28,770.00

[rj_mayer]

Anglian Learning are seeking to appoint ICT Technicians who will primarily be based at Bassingbourn Village College (near Royston) or The Netherhall School (central Cambridge). However, candidates must have ability to travel to multiple sites with the wider Trust.

 

Full details and application route here: https://mynewterm.com/jobs/223849008/EDV-2024-AL-11080

 

Working as part of a cluster within the wider Technical Services Team, this role provides 1st and some 2nd line IT support to a group of academies within the Trust. This role will be reporting to the cluster’s Trust IT Manager, the successful candidate will have access to a wide range of knowledge and support within this structure but should be able to work independently for periods of time.

 

The role requires a calm and professional approach to customer service, using the established helpdesk system to triage and manage support queries. Ownership must be taken of tasks to ensure they are followed up, completed and communication maintained with the end user throughout.

 

A wide variety of IT disciplines are covered by the team, from local and remote user issues, networking, telephony, access control and cloud services. This is an investigative and customer facing role, which requires good communication skills, problem solving techniques and a proactive attitude to and interest in the work.

 

This is an exciting time to join the Anglian Learning Technical Services Team as this centralised service develops and strives to deliver an excellent experience of technology to its school communities.

 

Details about Anglian Learning schools here: https://anglianlearning.org/our-academies/

 

Anglian Learning offers the following benefits to staff.

 

- Career Average Revalued Earnings Pension Scheme (CARE)

- Free membership to all Anglian Learning’s Sports Centres

- 20% Discount on Adult Education Classes

- Employee Assistance Programme

- Cycle To Work Salary Sacrifice Scheme

- Discounted Eye Care Vouchers

- Annual Flu Jab Vouchers

- Perkbox Discounts

 

Applications close at 12 noon on Monday 13th May 2024.