snagrat Posted March 6, 2024 Posted March 6, 2024 I need to provide a backup of SIMS to Arbor for migration. Our MIS provider is not being very helpful, stating that SIMS do not allow it as per their recent statement etc. Do I need the SA password to be able to do a backup? Would I use dbattach to do it or is there an easier method?
LeMarchand Posted March 6, 2024 Posted March 6, 2024 Take a look at this thread: https://www.edugeek.net/forums/mis-systems/236919-sims-arbor-access-sims-system-admin-password-create-back-up-migration.html The OP checkpointed the server VM, changed the password using the method linked, and then reverted after the backup.
bushby Posted March 6, 2024 Posted March 6, 2024 its also worth noting the arbor switch guarantee https://arbor-education.com/blog-arbor-switching-guarantee/
snagrat Posted March 6, 2024 Author Posted March 6, 2024 its also worth noting the arbor switch guarantee https://arbor-education.com/blog-arbor-switching-guarantee/ Got all that sorted. Just need the database. This is a standalone PC install, very small school, so may just wait until the final day of term and charge the SA password if I cannot get it before then
oregan Posted April 22, 2025 Posted April 22, 2025 Can you let me know how you managed to get the back ups without the SA password, or could you point me to some guidance please.
Anonymous2000 Posted April 22, 2025 Posted April 22, 2025 Data_Extraction_–_ Exiting_SIMS_FMS_Customer_Briefing_Note_v1.2_050224.pdf This documents what you can and cannot do legally. Of course what you actually do is up to you.
oregan Posted April 22, 2025 Posted April 22, 2025 thank you, the school still have a contract with ESS and would like back ups of their database, our LA support will not provide the SA password, is there another way of getting the back up.?
Anonymous2000 Posted April 22, 2025 Posted April 22, 2025 The point is even if you have a .bak file you are not legally able to pass that to Arbor Not saying I agree with it but those are the rules. LA Support units have been threatened that if they help with this they risk jeopardising their agreement with ESS etc.
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