Copiers - any other hardware worth looking at?

[MatthewL]

They still going strong then Rob? I know I did them the year before I left so either been replaced or up again soon.

 

On the topic of consumable ordering most will only take meter readings and order toners when using a utility, if you setup the email alerts on machines they can often do waste toners, staples I never seen that on any but stand to be corrected. If your supplier doesn't have a utility what I would recommend is setup email alerts to email you/your helpdesk and manage the workflow so you know they have arrived and can manage it. My advice with waste boxes, keep one on the shelf or two, then as you put one in order the next. With staples they tend to come in boxes of 3 so tricky for the machine to know what you have on the shelf.

[pete]

They still going strong then Rob? I know I did them the year before I left so either been replaced or up again soon.

 

On the topic of consumable ordering most will only take meter readings and order toners when using a utility, if you setup the email alerts on machines they can often do waste toners, staples I never seen that on any but stand to be corrected. If your supplier doesn't have a utility what I would recommend is setup email alerts to email you/your helpdesk and manage the workflow so you know they have arrived and can manage it. My advice with waste boxes, keep one on the shelf or two, then as you put one in order the next. With staples they tend to come in boxes of 3 so tricky for the machine to know what you have on the shelf.

 

Currently the Konicas phone home (directly via HTTPS, no terrible software involved) for everything but staples.

 

The Kyoceras use some awful software (locked to the VM's mac address) that has to be communicate with all the copiers and then it might order consumables. It frequently breaks. They are via a reseller though, not Kyocera direct.

 

The Canon is manual ordering, but they don't get through consumables fast enough for it to be a big problem.

[MrEprise]

Currently the Konicas phone home (directly via HTTPS, no terrible software involved) for everything but staples.

 

The Kyoceras use some awful software (locked to the VM's mac address) that has to be communicate with all the copiers and then it might order consumables. It frequently breaks. They are via a reseller though, not Kyocera direct.

 

The Canon is manual ordering, but they don't get through consumables fast enough for it to be a big problem.

 

Our Kyocera copiers phone home without using any third-party software & probably also directly via HTTPS as I don't recall seeing any software installed anywhere, but then ours come directly from Kyocera (though originally from Annodata before the Kyocera takeover.)

[ITGURU]

As our sites contracts end we are moving to develop machines (konica minolta).