[ms office - o365] OneDrive & Mail Merge Data Files

[Darksoth]

Morning!

We're in the process of moving our Staff documents into OneDrive & have run into the problem of Data Files for Mail Merges not playing nicely with OneDrive. If you start a mail merge using a data source that is synched in OneDrive, the error message " is open in another application. Please close it and try again." In this case, the file is a .docx word file within the users documents.

So far, work-arounds include pausing OneDrive sync while working on the mail merge, or copying the data file to a location not synched to OneDrive but neither of these are exactly seamless for the user.

Has anyone else found a way to resolve this or a better work-around?

Thanks in advance!

[DaveTheTech]

I have not, I get them to merge to a different location.

[Darksoth]

Thanks Dave, I get the feeling this is going to be the solution for a while yet looking at the MS Answers forums...

[DNHRA]

On 31/10/2023 at 08:29, Darksoth said:

Thanks Dave, I get the feeling this is going to be the solution for a while yet looking at the MS Answers forums...

Hey, same thing with my staff. Did you ever find a solution to this?