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Posted

Yeah, we got the emails for our schools too.

 

If you're using the enterprise dashboard (enterprise.wonde.com) for managing N+1 schools, you can't change the license there via the "manage school" option. 

 

You have to use (or create) an account in each school before the licensing option appears.

Posted
On 01/12/2025 at 12:15, pete said:

Yeah, we got the emails for our schools too.

 

If you're using the enterprise dashboard (enterprise.wonde.com) for managing N+1 schools, you can't change the license there via the "manage school" option. 

 

You have to use (or create) an account in each school before the licensing option appears.

 

If you are a MAT admin you can email the support portal and tell them to downgrade all your schools without having to login to each one.

Posted

We did ours a couple of years ago, when it first kicked off!

 

It's do once and forget thing, right? They haven't suddenly changed anyone back onto the paid for version and invoiced them have they, or are these people recent Wonde users? 

Posted
On 05/12/2025 at 15:06, Theblacksheep said:

 

If you are a MAT admin you can email the support portal and tell them to downgrade all your schools without having to login to each one.

 

I did, their reply was "you have to do it".

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