LeMarchand Posted March 9, 2023 Posted March 9, 2023 I was beginning to think I was imagining that the behaviour had changed, but this thread shows I'm not alone: https://techcommunity.microsoft.com/t5/outlook/outlook-mail-will-not-return-to-inbox/m-p/3759328 Basically it used to be that if you clicked "Inbox" in the left column, you'd go back there. Now you have to "Close" the mail you read or go back using whatever method you use/prefer in your browser. It's not a big problem and wouldn't take long to retrain myself, but if anyone knows how to restore the old behaviour...
LeMarchand Posted March 9, 2023 Author Posted March 9, 2023 Web version: https://outlook.office.com/mail/
StevieM Posted March 9, 2023 Posted March 9, 2023 That only happens if the reading pane is hidden. If you go to Layout - Reading pane - Show right or bottom then you can switch between messages and folders no problem.
EssentialRug Posted March 9, 2023 Posted March 9, 2023 A lot of our users also reporting this problem
LeMarchand Posted March 9, 2023 Author Posted March 9, 2023 That only happens if the reading pane is hidden. If you go to Layout - Reading pane - Show right or bottom then you can switch between messages and folders no problem. When your eyesight is as bad as mine, you need as much full screen as possible!
LeMarchand Posted March 15, 2023 Author Posted March 15, 2023 I guess MS had enough complaints to get them to look into this as it seems reverted to the old behaviour.
mrstrong Posted March 16, 2023 Posted March 16, 2023 we use the outlook web app here also and some users are moaning about how it has changed recently (i.e. the gui interface). Weirdly it hasn't changed for everyone, is this expected ? E.g. would have thought microsoft would roll out changes for all users in the tenant at once ? Is there anyway us admins can control these "improvements" rolling out ?
LeMarchand Posted March 16, 2023 Author Posted March 16, 2023 AFAICT it's random, or possibly "Insiders" get it early. It started in at least November: http://www.edugeek.net/forums/mis-systems/230300-outlook-send-button-moving.html 1
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