ytsrik70 Posted February 10, 2023 Posted February 10, 2023 When emailing multiple assessment reports to Form Tutors only the first report is being sent - same with parents of twins. I am assuming there is something somewhere in the settings where you can set intouch to send multiple reports (similar to surpress duplicates in reports) Has anyone had similar issues and know where the pesky little tick box is hidden? TIA
Mucks Posted January 26, 2024 Posted January 26, 2024 I have the same problem as you ... I am looking at sending individual reports to form tutors but only the first student is being sent (out of 4) - we have vertical tutoring so I really don't want to spend ages sending numerous times! Did you ever receive a response as to how to combat the problem? If you did, would you be kind enough to share the secret??
Shaner88 Posted January 26, 2024 Posted January 26, 2024 I seem to remember the solution was to make sure the student's name is in the subject line in the inTouch template so that it recognises that the emails are different
Mucks Posted January 26, 2024 Posted January 26, 2024 Thanks for that - I've tried to include the name in the subject line but unfortunately it doesn't allow me to do this as the drop-down tab for student name doesn't appear until the text is in the message box
Shaner88 Posted January 28, 2024 Posted January 28, 2024 If you copy and paste the tag for the name from the message box into the header it should work
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