[ipad] Gmail blocked on JAMF - restrictions enabled

[Bev]

I am having an issue with our iPads, they have the Gmail app installed but on some iPads the app is hidden and if you search for it and try and open it you get a message which says

 

"Restrictions Enabled, Certain apps, features or services can't be seen or used when restrictions are on. To use this app turn Restrictions off'

 

The iPads are all in JAMF School, and if I remove all the JAMF Profiles but leave them registered in JAMF this continues to happen. If I delete JAMF completely then Gmail reappears.

 

When JAMF is installed with no profiles, there is a restriction showing in settings which says 'Prohibited application list added'

but I cannot see where this list might be. I definitley haven't added Gmail to a list anywhere, and Gmail is rated as age 4+ so it's not an adult filter thats set.

 

Any ideas?

[Bev]

I am going to reply to myself in case anyone else has an issue with this

 

It's the JAMF Parent app. If the parent restricts 'Social Media' then this includes the Gmail app.

[Brimstone]

You have to configure time restrictions in Jamf School for the parent app to stop this happening...

 

https://docs.jamf.com/jamf-school/documentation/Jamf_Parent_Integration_with_Jamf_School.html#ID-0000f281

[Bev]

I've done that now, but we do want the kids to have access to Gmail at home. But I also want the parents to be able to block social media.

I don't think Gmail is really a social media app