Microsoft Education Representative or another support company

[Warwick_Tech]

Hi All,

 

Navigating a minefield at the moment; we’ve been given several MS advisors and an education team, but they all seem to be either not interested in our projects or not quite get the scope of educational users.

 

Does anyone have any good contacts for MS support or a third-party company that can assist with developing cloud services (Azure and Intune specifically) as we have these setup, but the issues we experience seem to be beyond the scope of regular support and any guides we find are either to long winded or not applicable to our specific needs.

 

Anyone want to talk Intune? We've got it, licenced it, got devices on it, but they just don't want to do even basic things like update licence keys

 

This all came to a head when a member of SLT couldn’t connect their SP to a public WIFI in Spain and spent several hours moaning to MS support, whose answer was our security was ‘too tight’ so now they (SLT) want to make all the machines non-managed /rantover

[supportman]

I've used DMS systems who are a third party company that are great with Intune, MS teams and Azure stuff. They have trained technicians in it and are Microsoft Gold Partner. You can Pay as you go as well so its quite nice for projects like this.

 

Mobile Device Management - Design and Management Systems Ltd | DMS (dmsystem.co.uk)

[free780]

I've used DMS systems who are a third party company that are great with Intune, MS teams and Azure stuff. They have trained technicians in it and are Microsoft Gold Partner. You can Pay as you go as well so its quite nice for projects like this.

 

Mobile Device Management - Design and Management Systems Ltd | DMS (dmsystem.co.uk)

 

I was a bit put off as they said their OneDrive mapper didn’t use WebDAV. It did.

[Warwick_Tech]

I've used DMS systems who are a third party company that are great with Intune, MS teams and Azure stuff. They have trained technicians in it and are Microsoft Gold Partner. You can Pay as you go as well so its quite nice for projects like this.

 

Mobile Device Management - Design and Management Systems Ltd | DMS (dmsystem.co.uk)

 

Thanks for the heads up, we use them for licencing but not much else, I've found support for other products varies.

[Shadow_Walker]

Speak to Novus, helped us massively in our Intune rollout with 30+ schools https://www.novus.co.uk/. Our process sped up massively once they came on board and offered training during and after.

[pablo007]

Speak to Novus, helped us massively in our Intune rollout with 30+ schools https://www.novus.co.uk/. Our process sped up massively once they came on board and offered training during and after.

 

Can i ask what the rollout involved please? i am currently looking toward intune and moving away from group policy (not that theres anything wrong with gpo i just figured its only a matter of time before its deprecated in favour of intune so better get on board..)