Bankesy Posted September 11, 2022 Posted September 11, 2022 Good afternoon, Super vague issue I think but not really sure where to start, since returning from the summer break I'm seeing a widespread issue across our network with Windows 10 being much slower to boot up and very slow browsing when using Edge. I can't think of much that has changed other than restarting a few servers to install updates and the new cashless catering system that has gone in. Just wondering if anybody else has seen these behaviours with Windows 10 or Edge recently? Thanks
dobbyit Posted September 11, 2022 Posted September 11, 2022 I was going to post similar, our logins are slow but even slower and can't work out why, wish I could offer a solution. Not made any changes to policies or image. Only thing we have done is out some unifi wifi6 access points in
timbo343 Posted September 11, 2022 Posted September 11, 2022 Do you run Sophos on your networks? If so, try disabling sophos for a bit to see if anything improves.
DWilson1997 Posted September 12, 2022 Posted September 12, 2022 Interestingly I'm seeing the same issue. We are seeing that they are much slower to get on/boot and can become unresponsive quite easily. It also seems to affect random PC's and not others. Reimaging ours seems to resolve the issue, but I can't narrow down exactly what is causing it. We don't use Sophos, and nothing has really changed over the holiday.
Frodo_Baggins Posted September 12, 2022 Posted September 12, 2022 Windows update? Noticed Edge Slowness\locking up on some of our machines. Wouldn't be surprised if Microsoft broke something again lol
Bankesy Posted September 13, 2022 Author Posted September 13, 2022 Hiya @timbo343 Thanks for your input, just wondering if you would disable Sophos on a per PC basis on some of the affected clients or more centrally?
timbo343 Posted September 13, 2022 Posted September 13, 2022 Hiya @timbo343 Thanks for your input, just wondering if you would disable Sophos on a per PC basis on some of the affected clients or more centrally? I'd do it on a Per PC basis first. Disable tamper protection via central and turn off all the services in the Client on the computer or even better use SophosZap to remove Sophos from the machine for a short while whilst you test - that will rule out Sophos. I've been finding Network Threat Protection can be a bit sensitive to things at the moment or even real time protection - you can disable Network Threat Protection in the client.
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