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Posted

A New Exa customer here which apparently is all setup ( long story but hasnt been plain sailing )

 

At the moment we are a linux based firewall and a BTfibre connection ( cisco router )

 

I have made all the changes to my setup to work with the new connection, but we have no internet at all.

 

Am i right in assuming that the Exa supplied router needs the IP address of our firewall for us to get a connection and all traffic is routed via that ?

 

 

Already adjusted the firewall interface settings and i get nothing :( , These ISP supplied routers dont allow me to view the configs .

Posted

Nope , But managed to speak to a decent tech who gave me the answer .

 

Need to assign a specific outside IP to the Red interface which i wasnt given before .

 

all done now and tested it on a single workstation connected to the router and worked great .

 

Will be implementing it later today .

Posted
Nice one, I'm surprised they support a linux firewall.

Its usually fortinet that exa work with.

 

 

I think the way it is setup , You could use it with anything providing you have the correct details and routing setup.

 

i.e. i used a PC direct to the port without any type of firewall/switch in place.

Posted
Yep, not what I meant really, you can of course use any internet connection with it as such but they prefer to sell fortinet at exa for their filtering and wan solutions etc.
Posted

Hi @2097.

Sorry to hear you've been having issues getting online with our connectivity, please drop me a DM if you need any further assistance, or to discuss what as happened up to this point.

Patrick CopleySenior Support TechnicianExa Networks Ltd

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