MS Edge is slow at downloading PDF files :(

[chazzy2501]

1000Mbit of internet here Classcharts and Parentmail (and a number of other sites) will offer print previews, or reports as a downloadable PDF. The issue I'm having is that when you go to download one using MS Edge it'll open a new tab, pause for 15-20 seconds then close the tab and the download is available.

 

Using Firefox (on my test PC only) the download will open the download dialog instantly. (these are tiny PDFs around 100kb)

 

not sure where to start, this seems to be an edge problem but I did disable the antivirus during testing to no change.

 

I allowed popups but this didn't help, turned off enhanced security for the website, no change.

 

Ideas? (other than use Chrome)

 

EDIT Edge will download immediately if I use the save link option.. ((Not always available.))

Edited July 8, 2022 by chazzy2501

[jessica]

We've just had this reported as well yesterday. Wonder if there's a bug in the latest version of Edge?

[round2it]

not noticed anything here well no complaints yet

[tech-man]

We are seeing this too - seems to be an issue with SmartScreen. If I temp disable it in Edge, downloads are instant....

 

I need to bottom out why now.

[tech-man]

OK - this seems to be the issue for us....

 

https://docs.microsoft.com/en-us/deployedge/microsoft-edge-policies#newsmartscreenlibraryenabled

https://techcommunity.microsoft.com/t5/enterprise/smartscreen-not-working-delay-in-downloading-files/m-p/1419979

https://techcommunity.microsoft.com/t5/discussions/edge-painfully-slow-to-load-save-file-and-download-dialog-box/m-p/3068932/

 

 

Setting "NewSmartScreenLibraryEnabled" to "0" seems to resolve the issue.

[chazzy2501]

Yes, disable smartscreen fixes the issue! now, why no whitelist?! All or nothing...

[tech-man]

@chazzy2501 - see my last post. Seems it was introduced in Edge 103.

[chazzy2501]

OK - this seems to be the issue for us....

 

https://docs.microsoft.com/en-us/deployedge/microsoft-edge-policies#newsmartscreenlibraryenabled

https://techcommunity.microsoft.com/t5/enterprise/smartscreen-not-working-delay-in-downloading-files/m-p/1419979

https://techcommunity.microsoft.com/t5/discussions/edge-painfully-slow-to-load-save-file-and-download-dialog-box/m-p/3068932/

 

 

Setting "NewSmartScreenLibraryEnabled" to "0" seems to resolve the issue.

 

So we have to deploy a registry value, no ADMX yet or ever?

[chazzy2501]

like this?

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Edge\Recommended]

"NewSmartScreenLibraryEnabled"=dword:00000000

 

 

edit: space in recommended isn't in my post but in the quote result>?

 

double edit: didn't work

Edited July 12, 2022 by chazzy2501

[chazzy2501]

ok, I found the new ADMX and have set the option to use the old smart screen library... x fingers.. I'd like the new one enabled at some point and NOT have this issue..

[chazzy2501]

it doesn't work or fix the issue..

 

[chazzy2501]

ok, it doesn't work if put politely in the default users can override but does work if you force it. (the folder above)