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Posted

Hello,

 

We currently have a sch9ool with iPads managed by ASM & Mosyle. All working well with free apps.

 

How do school actually buy paid-for apps?

 

I understand we need to buy VPP Credit and add it to the ASM. How do we do that?

 

I've tried this https://support.apple.com/en-gb/HT202983 which links to the Apple Store for Education, gives a phone number, and a store locator

 

The Apple Store for Education https://ecommerce.apple.com/asb2bstorefront/fys?language=EN&country=GB won't let me sign in with the VPP account. The enrol link is bad. The Register link requests credential then says "access denied"

 

The only option I can see is to phone Apple but that means waiting in a long queue.

 

Surely there's an easier way? Is it possible to buy VPP credit online?

 

Thanks.

Posted (edited)

It's been a couple of years but last time I had to raise VPP credit I went via one of our suppliers. They provided us a quote and credited the amount to the VPP.

 

All they required was the VPP email address. I assume it's the same method now but uses the Apple School Manager account address.

Edited by Cat_Jam148
  • Thanks 1
Posted
We haven't tried adding VPP credits, we've got the school credit card added to the account for when we need to make purchases.
  • Thanks 1
Posted
We haven't tried adding VPP credits, we've got the school credit card added to the account for when we need to make purchases.

 

Ditto

 

Finance aren't happy with the card being stored on the account, but they accept that's the way it is with us being an Apple school.

Posted (edited)

I think I've found the cause. In ASM I needed to give my account the Content Manager role, which then allows me to add a credit card to payment information.

 

.. edit

 

I might not have needed the Content Manager role, having had Administrator role. I've only just found the drop down box in ASM to add credit card details, which may have been there already.

Edited by OverWorked

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