[ms office - o365] Disable junk filter on individual mailboxes

[enjay]

Does anyone know of a way to disable the junk filter for individual mailboxes? We have a few accounts where messages are transferred elsewhere via POP3 (our own IT Helpdesk, for example) and these miss emails which get filtered as junk. I understand the additional risk of this, and relevant staff will be advised accordingly.

[Oaktech]

Set SCL to bypass junk: https://docs.microsoft.com/en-us/exchange/security-and-compliance/mail-flow-rules/use-rules-to-set-scl

[enjay]

Set SCL to bypass junk: https://docs.microsoft.com/en-us/exchange/security-and-compliance/mail-flow-rules/use-rules-to-set-scl

 

We've already got that in place for emails from our LA, as O365 hates their secure email system so junks literally every one of their emails! The reason I don't want to repeat that set-up is it generates an alert for all O365 admins any time the rule is triggered. One of the accounts we want to do this for is the main office@ email, and that receives a "junk" message every few minutes.

[enjay]

Thinking about it @Oaktech you're right, we can do that. Our LA emails don't go to spam folders, they get pulled a level before that and quarantined before they even hit the users' inboxes (!), and that's why we get an alert. The rule you suggest would stop the emails ending up in junk but wouldn't nag my team about them.

[Oaktech]

Thinking about it @Oaktech you're right, we can do that. Our LA emails don't go to spam folders, they get pulled a level before that and quarantined before they even hit the users' inboxes (!), and that's why we get an alert. The rule you suggest would stop the emails ending up in junk but wouldn't nag my team about them.

 

I hadn't got round to replying, but yes, you should be able to slip that transport rule in before anything that notifies. :thumbsup:

[enjay]

@Oaktech Your rule suggestion is working a treat for disabling the junk folders for specific users, so thanks. It doesn't solve my issue with LA emails, but that's another topic!

It's literally another topic - this one in fact http://www.edugeek.net/forums/security/177589-phishing-spam-emails-168.html#post1938932

Edited February 3, 2022 by enjay