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Posted

Since coming back today, I have random machines refusing to connect to printers with error code 0x000011b and #238

 

Nothing has changed on these machines and they were working perfectly before we finished in December.

 

I've checked and the update which caused a lot of printer issues isnt installed.

 

I've check and that Point and Print is set correctly on these machines -

 

They have the same settings as other known working computers in terms of updates/GPOs etc.....

 

 

Anyone any other ideas I can look at?

 

Cheers

Posted

Turned out to be windows machines built with 1909 of which I had a small number left to update - which was planned for Feb Half term.

 

All 20H2 machines had no issues.

 

Very strange indeed, no idea why the 1909 builds suddenly took a dislike to printers...... :confused:

Posted

I've had this today on a number of 'admin office' PCs - still looking into it, but believe also the PCs are of an older build as these are mainly used by our 'admin' staff that we don't always re-image each year.

 

Pete

Posted (edited)
We had exactly the same issue as this but it hit us in November..? Couldn't find anything on the issue anywhere. Spoke to our print solution provider and they had no idea either. After some investigating we noticed that the issue was only on PC's with Win 10 ver 1909 or lower. We are now running a mix of 20H2, 21H1 and 21H2 with no printing issues. Not sure if the issue is on the 2004 version as we skipped this one. Edited by Tom_P

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