IT Technician- Kensington, London- £32k- Independent Sch. -Closing 23th Sep

[Ravi_GreatFind]

An ideal opportunity for an IT Technician with previous experience in the Education sector. Our client is looking for a permanent and full time IT Technician to join their well-respected IT team in an excellent location in West London. Salary for the role is £30,000 - 32,000.

 

Role Overview

 

The successful candidate will receive a very competitive salary, 28 days of annual leave (plus bank holidays) along with a host of other benefits including: enhanced sick and maternity/paternity pay, an excellent pension scheme, free lunch and refreshments, free use of fitness facilities and staff wellbeing sessions.

 

As the IT Technician, you will be responsible to the Director of Digital Strategy and IT via the Network Manager. You will provide support to our client and deliver outstanding service to all users.

 

Responsibilities:

 

● Provide first-line support for incidents and service requests

● Provide end-user ICT training

● Update the Director of Digital Strategy and IT if an incident develops into a problem

● Ensure our client’s computer estate and iPads run correctly

● Maintain and develop our client’s device imaging and MDM provision

● Maintain and update our client’s asset register

● Work with agreed SLAs

● Prioritise workload in order to maintain service levels and service KPIs

● Help the Director of Digital Strategy and IT and Network Manager to deliver our client’s IT Digital Strategy

● Maintain printer assets and provide printer support and troubleshooting

● Support events

● Ensure all systems are configured to best practice and are kept up to date

● Update and review IT systems and process documentation

● Convert and digitise teaching and learning media

● Assist with infrastructure projects

● Be available for additional events outside normal hours for IT Support (when agreed in advance)

● Ensure our client is compliant with their Data Security and GDPR policy

● Erase data correctly when disposing of any hardware

 

Essential Qualifications, Experience and Knowledge:

 

● Educated to A Level or equivalent qualifications

● Experience of working on an IT Help Desk

● Experience working with EdTech systems within the Education sector

● Experience building, configuring and supporting desktop PC’s, laptops, printers and scanners

● Experience working with Microsoft Domain and Imaging toolkit

● Knowledge of the following:Windows 10, Windows Server 2016 & 2019; desktop, laptops, tablets and server hardware; VMware vCenter; Microsoft Azure Active Directory and Exchange Online; Google Classroom; Networking; Aruba Wired and Wireless; virtual server backup technologies; mobile device management; classroom audio and visual equipment; Sophos Anti-virus technology and Fortinet Firewalls

● Working knowledge of Microsoft Windows operating systems

 

Person Specification:

 

● Excellent troubleshooting skills

● Self motivated and able to prioritise workload while working to tight deadlines

● Work well as part of a team

● An excellent communicator with technical and non technical colleagues and service users

● Organised with a positive attitude towards work

● Self-motivated and keen to keep up with industry trends

 

Nice to have but not essential:

 

● Knowledge and experience of: Microsoft MCSA, Azure knowledge, CompTIA A+, ITIL Foundation, Google Classroom Training, working with Apple iPads and network performance monitoring tools

Previous experience in a similar position in an Education setting

 

Apply or call today!

 

 

Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West / South East and East London areas - Contact us today to find out more!

 

 

Ravi Patel

Managing Director

GreatFind Recruitment

Tel - 07904 015757

Email - ravi@greatfindrecruitment.com

 

For our latest vacancies visit - http://www.greatfindrecruitment.com

 

Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/

 

**APPROVED**

Edited September 21, 2021 by Dos_Box