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Posted
Mine is playing up massively... loads of stuff in the High Confidence Phish folder.
Yep has been a problem for the last few weeks. Lots of false positives.
Posted

I don't use the quarantine though as I have a third party spam system. When I look at the recommended settings its this rule that seems to have been enabled.

 

High confidence spam detection action

Default - Move to Junk Email folder - Apr 8, 2021 10:03 PM - Quarantine message - Adopt

Also loads of external mail is being flagged.

 

 

Posted

We have had this exact problem start last week for 1 or 2 users, there is an incident under service health saying Some users may not be able to send or receive email.

 

Email.jpg

Posted

It won't let me release anything from the quarantine either.

 

This one from the NHS was blocked too

 

Message ID<0102017954f7fe0f-24fd594b-2cea-4353-8cf5-6d85a65e5a52-000000@eu-west-1.amazonses.com>

Sender [email protected]

Received (UTC +01:00)10/05/2021 07:30

SubjectNHS COVID-19 Notification

Quarantine reasonHigh Confidence Phish

Policy typeHosted content filter policy

Posted
Are you guys seeing a lot of emails being marked as Junk which previously wouldn't have been i.e. emails between school domains? We've seen this a lot recently and seems to be getting worse. If so, have these issues improved for you?
Posted
Are you guys seeing a lot of emails being marked as Junk which previously wouldn't have been i.e. emails between school domains? We've seen this a lot recently and seems to be getting worse. If so, have these issues improved for you?

 

Not seeing that issue here I don't think.

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