Scorpio Posted October 5, 2020 Posted October 5, 2020 Hi We are having issues with Chromebooks and Downloading files, the users are getting this message even though the device isnt full at all ? Does anyone know why we are getting this, (Picture Attached) Many Thanks S
nadeem Posted October 5, 2020 Posted October 5, 2020 Is anything to do with the overall path name being too long, and thus it can't save the file?
Scorpio Posted October 5, 2020 Author Posted October 5, 2020 Teachers are reporting this is happening with different links and files... i can see this is a long file name, but still shouldnt have reached any limits....
Arthur Posted October 5, 2020 Posted October 5, 2020 the users are getting this message even though the device isn't full at all? Do you have the Chromebooks set to erase all local user data on logoff? If so, Chrome OS limits the storage capacity of the drive. https://support.google.com/chrome/a/answer/1375678?hl=en#ephemeral_users_enabled If you set it to 'Erase all local user data', the storage available to the users is limited to half the RAM capacity of the device. Note: By default, Chrome devices encrypt all user data and automatically clean up disk space when shared by multiple users. This default behavior works best for most deployments and ensures data security and an optimal user experience. We recommend you enable Erase all local user data rarely and selectively.
Scorpio Posted October 5, 2020 Author Posted October 5, 2020 Yes its set to delete on logoff, i checked that as its something we had to change for Store apps, but weve removed them now. Thanks.. Not sure what else it could be.
Scorpio Posted October 18, 2020 Author Posted October 18, 2020 Nobody else seeing this... don't know what it can be? Thx S
Primus Posted October 18, 2020 Posted October 18, 2020 If they're managed Chromebooks set the default download location to Google Drive.
Scorpio Posted October 18, 2020 Author Posted October 18, 2020 If they're managed Chromebooks set the default download location to Google Drive. This makes sense, where in G-Suite can we change this for all users ? Just having a look now but if you know exactly where let me know. Thanks S
Scorpio Posted October 18, 2020 Author Posted October 18, 2020 (edited) This is set here, is this the setting looks like its already applied... Shall I turn off the Prompt so they cannot choose? Anyone know how to clean the downloads location on the Chromebooks ? Is it as simple as going into the file app and then in Downloads? Thanks S Edited October 18, 2020 by Scorpio
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