SIMS.net Failing to update

[E_G_R2]

Hi,

 

school been closed down for COVID since March. Some workstations were working remotely and we did a SIMS SOLUS update in May.

 

Workstations that were on updated no problem and show online in SOLUS.

 

Workstations that were off during lockdown show as offline and won't update. Anybody got a clue? Saw a post that suggested flush dns on sims server but that's not made a difference.

 

[E_G_R2]

Bump - getting nowhere fast with this. Tried turning off firewalls, AV and running as local or domain admin. Still the same issue.

[howartp]

Hi Chris

 

Log onto the local PC and remove the agent.

 

Then remove the agent and target in SOLUS and re-add them. The agent will reinstall and redeploy the update.

 

Peter

[DrBeaker]

How long have the machines been off for? Is it possible they've lost the domain trust?

 

Being powered off for months is the same as being off-site working at home for months

[E_G_R2]

Hi Chris

 

Log onto the local PC and remove the agent.

 

Then remove the agent and target in SOLUS and re-add them. The agent will reinstall and redeploy the update.

 

Peter

 

didn't work

 

- - - Updated - - -

 

How long have the machines been off for? Is it possible they've lost the domain trust?

 

Being powered off for months is the same as being off-site working at home for months

 

Since end of march. Everything else works fine on them network wise.

[round2it]

Is your switch for pushing updates switched on i had to enable updates today to push out a new update on a fresh build win 10 machine.

[howartp]

Where is that screenshot coming from? The server or the local pc?

 

Is localhost correct?

[Primus]

How long have the machines been off for? Is it possible they've lost the domain trust?

 

Being powered off for months is the same as being off-site working at home for months

 

Unless you're using a policy that disables the computer account after a certain amount of time without an authentication then a normal client device wouldn't lose the domain trust simply by being off for a while or outside of the network - they don't tombstone like a DC that was offline would.

[E_G_R2]

OK update I gave up and managed to get CAPITA to look at it. For whatever reason the SOLUS agent was not starting up automatically on the PC's.

 

Don't know why.

[howartp]

Ah, we had that right at the start of SOLUS.

 

Been fine since though.