[1903, au] Windows 10 - random NO INTERNET issue!

[Michael]

That's correct KB4565483

[kennysarmy]

That's correct KB4565483

 

The CU updates are pushed out via our WSUS - as the PC's are online some have this update and some have not yet had it pushed out via WSUS - there are some PC's at 100% installed updates with the issue

 

Two PC's that were showing the globe this morning now appear to be fine - and I've made no changes other than tried rebooting them on and off all since 7.30 this morning.

[kennysarmy]

No contact from RM at all today!

[Michael]

I can only conclude it's a round robin proxy issue (as one possibility), now that you've installed the latest update(s) and likewise cannot re-create the issue at home.

 

I suppose the other possibility is DNS, depending on what your DNS Forwarders are set to?

[Protec]

One of the PCs I have regularly loses it's internet connection. Windows Network Diagnostics just says: "You computer appears to be correctly configured but the device or resource (DNS Server) is not responding". No other devices in the house have this problem and that particular PC is connected to the same network. I think it might be to do with the Internet powerline adapter I'm using. Windows troubleshooter is usually not accurate anyway so I'd take that message with a pinch of salt. Edited July 28, 2020 by Protec

[RLR]

We had this issue for ages and it wasn't causing us anything problem until we rolled out google drive file stream. Google Drive file stream would stop syncing when the computer believed it didn't have an internet connection (even though it did and was capable of doing everything else). I spent a while on this and tried the probing registry but still didn't work. I then came across this article that has some more possible solutions:

https://support.umbrella.com/hc/en-us/articles/230900948-Umbrella-Roaming-Client-Microsoft-Windows-Limited-Network-Connectivity-Warning-Yellow-Triangle-

 

The solution that worked for me was to create the reg key:

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NlaSvc\Parameters\Internet\MinimumInternetHopCount = 1 (DWORD)

[kennysarmy]

We had this issue for ages and it wasn't causing us anything problem until we rolled out google drive file stream. Google Drive file stream would stop syncing when the computer believed it didn't have an internet connection (even though it did and was capable of doing everything else). I spent a while on this and tried the probing registry but still didn't work. I then came across this article that has some more possible solutions:

https://support.umbrella.com/hc/en-us/articles/230900948-Umbrella-Roaming-Client-Microsoft-Windows-Limited-Network-Connectivity-Warning-Yellow-Triangle-

 

The solution that worked for me was to create the reg key:

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NlaSvc\Parameters\Internet\MinimumInternetHopCount = 1 (DWORD)

 

I'll give that a go.

[kennysarmy]

We had this issue for ages and it wasn't causing us anything problem until we rolled out google drive file stream. Google Drive file stream would stop syncing when the computer believed it didn't have an internet connection (even though it did and was capable of doing everything else). I spent a while on this and tried the probing registry but still didn't work. I then came across this article that has some more possible solutions:

https://support.umbrella.com/hc/en-us/articles/230900948-Umbrella-Roaming-Client-Microsoft-Windows-Limited-Network-Connectivity-Warning-Yellow-Triangle-

 

The solution that worked for me was to create the reg key:

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NlaSvc\Parameters\Internet\MinimumInternetHopCount = 1 (DWORD)

 

Sadly it did n't work for me

 

[kennysarmy]

Sadly it did n't work for me

 

[ATTACH=CONFIG]58732[/ATTACH]

 

I wonder if it also needs internet probing turned off?

[kennysarmy]

I've just been on the phone with Microsoft and passed from one department to the next for 25 minutes before I was told to open a call online!

 

When I try to do this from the link provided I get stuck on this screen!

 

 

We've just got a standard Open Value Subscription - I'm guessing then this comes with no support

[kennysarmy]

We had this issue for ages and it wasn't causing us anything problem until we rolled out google drive file stream. Google Drive file stream would stop syncing when the computer believed it didn't have an internet connection (even though it did and was capable of doing everything else). I spent a while on this and tried the probing registry but still didn't work. I then came across this article that has some more possible solutions:

https://support.umbrella.com/hc/en-us/articles/230900948-Umbrella-Roaming-Client-Microsoft-Windows-Limited-Network-Connectivity-Warning-Yellow-Triangle-

 

The solution that worked for me was to create the reg key:

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NlaSvc\Parameters\Internet\MinimumInternetHopCount = 1 (DWORD)

 

You may have nailed it - early testing suggests this cures the issue.

About to reimage another 9 PC's today...fingers crossed.

[JRA]

I just read all this. Experiencing what looks to be identical issues on older PCs.

 

Watching like a hawk and sending the good luck vibes @kennysarmy

[chaplic]

I just read all this. Experiencing what looks to be identical issues on older PCs.

 

Watching like a hawk and sending the good luck vibes @kennysarmy

 

 

 

I just had this today to - deploying w10 2004 autopilot/MDT -was tearing my hair out as it was intermittent.. Also there are stories onlne about just this issue with 2004..

 

 

Eventually i found issues was one of my servers hosting pac / WPAD files had a syntax error in the file, so was please with my wireshark skills there, but still no joy. But I realised all random poking of values I had done to that point were pointless, so went again..

 

then I needed to set

 

EnableActiveProbing to 1

 

And

HKLM\Software\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator

 

NoActiveProbe

UseGlobalDNS

both DWORD 1

 

I woudlnt bet by life on it yet give the intermittent nature I saw, so good luck!

 

And needed a reboot - flicking airplane mode etc was not enough

[JRA]

Worryingly enough the above reg key hasn't worked for me. Still not seeing the dialogue of machine policies applying when PCs start up and when they do, disconnected "globe of death" bottom right-hand corner. Intermittent ofc.

 

Is it the majority of us getting this or just a few of us?

[kennysarmy]

Have you tried all of these.

 

Hi,

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NlaSvc\Parameters\Internet\MinimumInternetHopCount = 1 (DWORD)

 

The above new registry key - plus:

 

1) Set the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet > EnableActiveProbing > set to: 0

 

2) Edit GPO (gpedit.msc for a local machine or gpmc.msc if AD domain wide):

Computer Configuration > Administrative Templates > System > Internet Communication Management > Turn off Windows Network Connectivity Status Indicator active tests > set to: ENABLE

 

3) Edit a second GPO:

Computer Configuration > Policies > Administrative Templates > Network Connections > Do Not show the “local access only” network icon” > set to: ENABLE

 

 

I've not had time to determine which combination of the above is the min. required but all four settings together seem to cure the problem.

[JRA]

Have you tried all of these.

 

Hi,

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NlaSvc\Parameters\Internet\MinimumInternetHopCount = 1 (DWORD)

 

The above new registry key - plus:

 

1) Set the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet > EnableActiveProbing > set to: 0

 

2) Edit GPO (gpedit.msc for a local machine or gpmc.msc if AD domain wide):

Computer Configuration > Administrative Templates > System > Internet Communication Management > Turn off Windows Network Connectivity Status Indicator active tests > set to: ENABLE

 

3) Edit a second GPO:

Computer Configuration > Policies > Administrative Templates > Network Connections > Do Not show the “local access only” network icon” > set to: ENABLE

 

 

I've not had time to determine which combination of the above is the min. required but all four settings together seem to cure the problem.

Ta much Kenny. Yes after a fair bit of fiddling all those applied but didn't solve my problem. However I am extremely glad I rules out the above first. This is what I was getting and fixed me in the end: http://www.edugeek.net/forums/windows-10/216757-older-machines-no-network-startup-drivers-intel-82579lm-vs-82579v.html

[networkmangler]

Just wanted to say a quick thanks to this thread

 

I had a few laptops showing this issue and found that changing the reg key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\NlaSvc\Parameters\Internet > EnableActiveProbing > set to: 0

 

resolved the issue for me

[kennysarmy]

We're still occasionally getting this issue even though all the fixes have been applied

 

I'm at the point of paying Microsoft a support call cost to look in to this and fix it!

[ass17]

We don’t seem to have the issue anymore on 1909, magically disappeared!

[JRA]

We're still occasionally getting this issue even though all the fixes have been applied

 

I'm at the point of paying Microsoft a support call cost to look in to this and fix it!

Mate that sounds grim.

 

What network card have you got in the PCs and is it all PCs doing it? Sorry if you've answered already I've not read back.

 

Drivers sorted me (amongst other things) so that's where I'd look.

[chaplic]

I've had more issues since last post. I MIGHT have it quiet now, but am not confident.

 

I am

 

disabling IPv6 (don't like this idea one bit)

 

 

Setting following (which contradicts some things above!)

 

if((Test-Path -LiteralPath "HKLM:\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet") -ne $true) { New-Item "HKLM:\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet" -force -ea SilentlyContinue };Set-ItemProperty -LiteralPath 'HKLM:\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet' -Name 'EnableActiveProbing' -Value 1 -Force Set-ItemProperty -LiteralPath 'HKLM:\Software\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator' -Name 'NoActiveProbe' -Value 0 -Force Set-ItemProperty -LiteralPath 'HKLM:\Software\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator' -Name 'DisablePassivePolling' -Value 0 -Force Set-ItemProperty -LiteralPath 'HKLM:\Software\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator' -Name 'UseGlobalDNS' -Value 1 -Force

 

Also I

 

Spotted a bug in a PAC file potentially dished out on one server, and also via WPAD

 

the system proxy set by netsh if not available WILL cause the issue (I was seeing it at home on normal ADSL til I realised this)

 

I spent some time with wireshark and procmon, I could see the tests going off to the various MS testing sites and DNS lookups, all OK

 

I see the latest insider preview specifically calls out a fix for this. There are a few news items saying 'microsoft confirmed this is a bug' with zero citations, I suspect one crappy website just wrote that and others followed (he writes hoping to be proven wrong).

 

In short, I think it's just plain buggy. However, I'm only seeing it in one environment and never come across it in big corporate environments.

Edited September 9, 2020 by chaplic

[kennysarmy]

Mate that sounds grim.

 

What network card have you got in the PCs and is it all PCs doing it? Sorry if you've answered already I've not read back.

 

Drivers sorted me (amongst other things) so that's where I'd look.

 

Just rolled out 6 new PC's to an Art room.

 

Teacher phoned up an hour later - half of the students could not get on Office Apps as the PC's were reporting no Internet connectivity.

 

All the PC's are identical!

All are on the latest LAN drivers.

All have the reg tweaks set as detailed in this thread.

All have "Do not show the "local access only" network icon" AND "Turn off Windows Network Connectivity Status Indicator active tests" set via Group Policy.

 

It's got to be a bug surely....

 

Can't see a way to get any Microsoft support either!

 

Filled in a form online for support and it stated "Microsoft Professional Support (pay-per-incident) support plans are not available for Azure Active Directory accounts."

 

[kennysarmy]

I've had more issues since last post. I MIGHT have it quiet now, but am not confident.

 

I am

 

disabling IPv6 (don't like this idea one bit)

 

 

Setting following (which contradicts some things above!)

 

if((Test-Path -LiteralPath "HKLM:\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet") -ne $true) { New-Item "HKLM:\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet" -force -ea SilentlyContinue };Set-ItemProperty -LiteralPath 'HKLM:\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet' -Name 'EnableActiveProbing' -Value 1 -Force Set-ItemProperty -LiteralPath 'HKLM:\Software\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator' -Name 'NoActiveProbe' -Value 0 -Force Set-ItemProperty -LiteralPath 'HKLM:\Software\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator' -Name 'DisablePassivePolling' -Value 0 -Force Set-ItemProperty -LiteralPath 'HKLM:\Software\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator' -Name 'UseGlobalDNS' -Value 1 -Force

 

Also I

 

Spotted a bug in a PAC file potentially dished out on one server, and also via WPAD

 

the system proxy set by netsh if not available WILL cause the issue (I was seeing it at home on normal ADSL til I realised this)

 

I spent some time with wireshark and procmon, I could see the tests going off to the various MS testing sites and DNS lookups, all OK

 

I see the latest insider preview specifically calls out a fix for this. There are a few news items saying 'microsoft confirmed this is a bug' with zero citations, I suspect one crappy website just wrote that and others followed (he writes hoping to be proven wrong).

 

In short, I think it's just plain buggy. However, I'm only seeing it in one environment and never come across it in big corporate environments.

 

Where did you get the idea to set these please?

 

HKLM:\Software\Policies\Microsoft\Windows\Network ConnectivityStatusIndicator' -Name 'NoActiveProbe' -Value 0

HKLM:\Software\Policies\Microsoft\Windows\Network ConnectivityStatusIndicator' -Name 'DisablePassivePolling' -Value 0

HKLM:\Software\Policies\Microsoft\Windows\Network ConnectivityStatusIndicator' -Name 'UseGlobalDNS' -Value 1

[chaplic]

The UseGlobalDNS is a setting that says use any DNS server (not just the DNS on this particular NIC) to resolve the MSFT connection test DNS zones... the other two...well I think it's best to call it unstructured troubleshooting

[kennysarmy]

The UseGlobalDNS is a setting that says use any DNS server (not just the DNS on this particular NIC) to resolve the MSFT connection test DNS zones... the other two...well I think it's best to call it unstructured troubleshooting

 

I've read online some have had success by setting "EnableActiveProbing" to 1 and others to 0 !

 

We've got two Art rooms with one setting and two with another to see if any is more reliable this week!

Both have "MinimumInternetHopCount" set to 1

 

They also have "Do not show the "local access only" network icon" & "Turn off Windows Network Connectivity Status Indicator active tests" ENABLED, set by GPO.

 

I've not set this but have read this can/maybe also help:

 

>> "Computer Configuration > Administrative Templates > Network > Network Connectivity Status Indicator", enable the Specify Global DNS setting.

 

It's certainly a game with MS these days!