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teams SDS updates the owner (admin panel) but not for users (user panel)


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Posted

An odd one. I ran an SDS import for our teams following some set changes (Friday). I checked the teams admin panel and the old teacher had been removed, the new teacher was in the team and was an "owner", the old teacher was not listed at all (which is correct). The teacher had complained that they could not see the team. Still in the teams admin panel I added myself as an owner to the team (so now the admin panel states the usual "Microsoft.Azure.SyncFabric", the proper teacher and me as the owners) , 30 seconds later the team appeared in my user panel but when I "managed team" I could see me and the old teacher as owners. No mention of the new teacher.

 

I got round this my flicking the new teacher settings from owner -> member -> owner in the admin panel. 30 seconds later this change replicated in the team and the old teacher disappeared.

 

Any ideas? This happened for 6 of the teams for this teacher (same issue, old teacher remained as owner when looking as a user but all was correct in the admin panel), two other teams updated correctly (kicking the old teacher off and accepting this new teacher as the owner). I updated on Friday so there has been quite a length of time to sync, plus the manual changes were sync'd in less than a minute.

  • 3 years later...
Posted

Sorry to drag up an old thread - but having no issues in the past - we've started getting this exact same issue.

 

Did you find a fix?

 

I'm not 100% sure, but it could be just classes that have not yet been activated?

Posted
I've had a similar issue where the owner cannot see the Team, but is showing as owner. Removing and re-adding them to the Team solved this

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