Force remove Lightspeed LMA Agent

[jslate1980]

Hi,

 

Our lightspeed bottle rocket appliance died last year, so we moved to smoothwall. Does anyone have a way to force remove the LMA Agent?

 

Jon

[JonThompson]

You can use the Lightspeed removal tool see: Uninstalling Lightspeed Systems Security Agent for Windows Using Group Policy - Lightspeed Systems Community Site

[jslate1980]

You can use the Lightspeed removal tool see: Uninstalling Lightspeed Systems Security Agent for Windows Using Group Policy - Lightspeed Systems Community Site

 

Tested doesn't work with the removal with LMA agent.

[snagrat]

Does it matter if it is still installed?

[JonThompson]

Tested doesn't work with the removal with LMA agent.

 

Ok. That was a quick Google search. I haven’t used Lightspeed for a few years, but you could try this:

 

 

Uninstall

Follow either of the processes below to remove the User Agent.

 

Option 1: GUID

Open Add or Remove Programs

Click Remove next to Lightspeed Systems User Agent

Select Yes to confirm removal.

Click Yes to complete the uninstall.

 

Option 2: Command Line

Run MSIEXEC /uninstall UserAgent(x86 or x64).msi with /passive or /quiet

Requires the UserAgent(x86 or x64).msi to be in the same directory.

 

From this page: http://community.lightspeedsystems.com/courses/user-agents/

[jslate1980]

Does it matter if it is still installed?

Maybe not, moving from ntlm authentication to IDEX client on my smoothwall. Don't know if that is going to cause issues.

[armadillo]

Maybe not, moving from ntlm authentication to IDEX client on my smoothwall. Don't know if that is going to cause issues.

 

I know this is an old thread, but I’m in the same position as you were. Have you managed to implement smoothwall without removing light speed agent?

Thanks in advance.

[jslate1980]

Yes I was, it didn't cause any issues.

[armadillo]

Yes I was, it didn't cause any issues.

Thanks for the quick reply.

Just to confirm, you pushed smoothwall to PCs via group policy without having to remove lightspeed agent fro those PCs?

Thanks again.

[ibpalle]

iDex and the Lightspeed agent works in different ways so there should be no conflict. But obviously the software should be able to be removed if the products is not in use.

[armadillo]

iDex and the Lightspeed agent works in different ways so there should be no conflict. But obviously the software should be able to be removed if the products is not in use.

 

Thanks.