Unifi Wireless Issue - no internet

[The_IT_Guy]

I purchased some Unifi APs (nano-HD) and have been testing them, the guest features etc all worked fine.

 

Purchased more of them and have been setting them up but now when trying to connect to the SSID's including guest ones they say "Connected, no internet". The Guest SSID doesn't auto load the captive portal or give an option to log in just says no internet. Anyone else experienced this? Pretty sure I've not changed anything.

 

They are on firmware 4.0.42.10433

 

Thanks

[Davit2005]

Are the vlans tagged on the network ports of the APs similar to the existing APs

[The_IT_Guy]

Are the vlans tagged on the network ports of the APs similar to the existing APs

 

We are a flat network at the moment.

[snagrat]

DHCP scope max out?

[The_IT_Guy]

DHCP scope max out?

 

When I join I get an IP address from our DHCP server.

[Davit2005]

We are a flat network at the moment.

 

At home I set up a seperate vlan for guests etc. Does the link below look like you may have done this?

 

https://help.ubnt.com/hc/en-us/articles/115000166827-UniFi-Guest-Network-Guest-Portal-and-Hotspot-System

[tj2419]

Ok plot thickens. I restored a backup and it worked. But... After a while it started doing the same thing again. Captive portal not loading and saying "no internet".

[localzuk]

What controller are you running, how many APs, and how many clients connecting? I found issues like this when running a cloud key with too many switches (so the controller just got overloaded).

[tj2419]

Virtual machine for the controller with 39 APs. Only about 3 clients at the moment as no one is in.

[The_IT_Guy]

Is this going to be indicating it's a port blocked issue? If so where will I need to make the changes? All the 200-206 IPs are the access points.