Outlook Sent Items Shared Mailbox

[karldenton]

Hi

Our admin team have their own email address but also have full access over other mailboxes like Office@ etc

When they change the from address to office@ it still shows their own personal sent items folder rather than in the shared one.

 

Can this be changed anywhere?

 

Thanks

[Rob_D]

I think this thread will has what you're looking for.

http://www.edugeek.net/forums/cloud-services/206194-o365-sending-shared-mailboxes.html

[glen_j]

We had the same problem. We used registry settings via GPO. microsoft KB here https://support.microsoft.com/en-gb/help/2843677/messages-sent-from-a-shared-mailbox-aren-t-saved-to-the-sent-items-fol

[tapb]

Within the admin console you can choose: