karldenton Posted May 23, 2019 Posted May 23, 2019 Hi Our admin team have their own email address but also have full access over other mailboxes like Office@ etc When they change the from address to office@ it still shows their own personal sent items folder rather than in the shared one. Can this be changed anywhere? Thanks
Rob_D Posted May 23, 2019 Posted May 23, 2019 I think this thread will has what you're looking for. http://www.edugeek.net/forums/cloud-services/206194-o365-sending-shared-mailboxes.html
glen_j Posted May 23, 2019 Posted May 23, 2019 We had the same problem. We used registry settings via GPO. microsoft KB here https://support.microsoft.com/en-gb/help/2843677/messages-sent-from-a-shared-mailbox-aren-t-saved-to-the-sent-items-fol
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