AB Tutor v9

[vyperz]

Anyone upgraded to v9 ? I upgraded a while ago and have had nothing but issues ever since. I wondered if it was the same elsewhere - I use it for remote support and it is used widely for classroom management. Support have been good trying to address the problems, but its now getting to the stage of looking to replace

[hardtailstar]

We didnt upgrade but had so many issues with AB Tutor we switched to Impero

[AJWhite1970]

I run AB Tutor v7.3 on Windows 10 workstations without too many issues but I've recently also purchased NetSupport DNA and the two run side by side, AB is still fab for quickly viewing and taking over PC's, NetSupport does the lurking in the background and all the big brother reporting

[Paid_Peanuts]

We purchased the update to AB v9, it was a disaster. We upgraded to V9 at the same time we moved to W10.

Within 2 weeks bought NetSupport DNA and NetSupport School.

Had AB Tutor credit me for the full amount as it wasn’t fit for purpose.

It couldn’t handle certain types of dual monitor setups. Wouldn’t connect to clients. All setup as per their instructions. We never had any issues with V7 on Win7.

[tech-man]

I would have to agree that we have faced issues.

 

I have worked a lot with AB and we are running 9.2 with a hotfix and I have to say it is the best v9 yet. It is working well for us. Console build is 12738.

[vyperz]

What does the hotfix fix ? i have build 12705

[tech-man]

Speed and unresponsive console.

[Netwacky87]

Speed and unresponsive console.

 

PLEASE PLEASE PLEASE share hotfix lol I am going spare with the console crashing ALL the time!! lol

[tech-man]

I think you need to ask them for it.... I don't think it would be wise for me to share it in case it causes anymore issues.