Renfield-64 Posted February 6, 2019 Posted February 6, 2019 A couple of our PCs have recently started to declare that the Windows 7 Enterprise they are running may be counterfeit. If I click on the activate/resolve button it takes me to a microsoft page that doesn't exist. If I try to put the licence key in again it just checks online and puts me back to where I started. We buy into the EAS agreement service so there should be no way anything here is counterfeit. If I run the Belarc Advisor utility the Windows licence key area is blank. Maybe some file has got corrupted somewhere? Any ideas?
jcs808 Posted February 6, 2019 Posted February 6, 2019 I was directed to this link by Microsoft this morning. https://support.microsoft.com/en-us/help/4487266/activation-failures-and-not-genuine-notifications-on-vl-win-7-kms-clie
hardtailstar Posted February 6, 2019 Posted February 6, 2019 (edited) I was directed to this link by Microsoft this morning. https://support.microsoft.com/en-us/help/4487266/activation-failures-and-not-genuine-notifications-on-vl-win-7-kms-clie I can confirm this will resolve it. Have been using this on about 20+ laptops so far! Also this is Microsoft's fault, they made some changes which has affected Windows worldwide. My thread here has more info on it Edited February 6, 2019 by hardtailstar
Renfield-64 Posted February 6, 2019 Author Posted February 6, 2019 Hi, there is no sign of the KB 971033 update on the PC in question.
RPilkington Posted February 6, 2019 Posted February 6, 2019 I would still run the rebuild of the activation service on the PC. net stop sppuinotify sc config sppuinotify start= disabled net stop sppsvc del %windir%\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 /ah del %windir%\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 /ah del %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\tokens.dat del %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\cache\cache.dat net start sppsvc cscript c:\windows\system32\slmgr.vbs /ipk 33PXH-7Y6KF-2VJC9-XBBR8-HVTHH cscript c:\windows\system32\slmgr.vbs /ato sc config sppuinotify start= demand
Renfield-64 Posted February 6, 2019 Author Posted February 6, 2019 Hi, do I run this from a command prompt?
RPilkington Posted February 6, 2019 Posted February 6, 2019 Yes, the one here is assuming you have Windows 7 Enterprise. If not you will need to change the ipk key to match your environment. 9th line down on script. Windows 7 Professional FJ82H-XT6CR-J8D7P-XQJJ2-GPDD4 Windows 7 Professional N MRPKT-YTG23-K7D7T-X2JMM-QY7MG Windows 7 Professional E W82YF-2Q76Y-63HXB-FGJG9-GF7QX Windows 7 Enterprise 33PXH-7Y6KF-2VJC9-XBBR8-HVTHH Windows 7 Enterprise N YDRBP-3D83W-TY26F-D46B2-XCKRJ Windows 7 Enterprise E C29WB-22CC8-VJ326-GHFJW-H9DH4
jedmondson Posted February 6, 2019 Posted February 6, 2019 If those are legitimate keys you may want to obscure / remove them
Renfield-64 Posted February 6, 2019 Author Posted February 6, 2019 Thank you! That seems to have done the trick :)
RPilkington Posted February 6, 2019 Posted February 6, 2019 they are from microsoft to do with KMS/MAK activation. So not private at all. https://support.microsoft.com/en-us/help/4487266/activation-failures-and-not-genuine-notifications-on-vl-win-7-kms-clie
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