fiza Posted January 29, 2019 Posted January 29, 2019 Having problems here logging into mail and admin area. We get a 404 error. Can someone else try logging into admin.google.com? or mail.google.com?
TronXP Posted January 29, 2019 Posted January 29, 2019 (edited) admin, not working for me either. edit... seems I get a 404, but then if I go back to admin.google.com I am logged in and can access everything. Edited January 29, 2019 by TronXP 1
Chaniel Posted January 29, 2019 Posted January 29, 2019 (edited) Same issue here, but only for students accessing gmail or calendar. Currently chatting to G Suite support about it. edit: Just uploaded a HAR file to them so hopefully they'll be able to use that to track the cause Edited January 29, 2019 by Chaniel
FN-GM Posted January 29, 2019 Posted January 29, 2019 Same here on 2 separate tenants. Service status shows as all being ok.
machin05 Posted January 29, 2019 Posted January 29, 2019 Same here. Some staff can't get on Mail. Drive seems to be ok. I can't get on Admin or calendar, but mail is working. My colleague CAN get on Admin.
fiza Posted January 29, 2019 Author Posted January 29, 2019 confirmed by Google that there is an issue and engineers are working to fix it.
jthompson Posted January 29, 2019 Posted January 29, 2019 admin, not working for me either. edit... seems I get a 404, but then if I go back to admin.google.com I am logged in and can access everything. Same here.
machin05 Posted January 29, 2019 Posted January 29, 2019 confirmed by Google that there is an issue and engineers are working to fix it. Where? Status page still stating everything is up.
machin05 Posted January 29, 2019 Posted January 29, 2019 Admin console has just come back to life! Calendar still down for me.
Chaniel Posted January 29, 2019 Posted January 29, 2019 Where? Status page still stating everything is up. Currently I can login via gmail, it'll 404, I can then retype the URL as mail.google.com and it logs in fine.
fiza Posted January 29, 2019 Author Posted January 29, 2019 Where? Status page still stating everything is up. Confirmed by Support via chat. They have also updated the G Suite status page now. https://www.google.com/appsstatus#hl=en-GB&v=issue&sid=1&iid=d8c52d15f9cab60823bbd15d46a00708
FN-GM Posted January 29, 2019 Posted January 29, 2019 Is the general consensus that its resolved please?
jthompson Posted January 29, 2019 Posted January 29, 2019 We've had the following status alert email. We're aware of a problem with Gmail affecting a significant subset of users. The affected users are unable to access Gmail. We will provide an update by 29 January 2019 04:50:00 PST detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. Users are getting 404s when signing-in 29 January 2019 03:50:00 PST No further update yet.
FN-GM Posted January 29, 2019 Posted January 29, 2019 We've had the following status alert email. No further update yet. The status page has been updated to indicate it has been resolved.
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