6Foot2 Posted August 21, 2019 Posted August 21, 2019 Hi everyone, we have just moved over to schools broadband on 1gbps with filtering included. Does anyone know how I can do an accurate speed test as the ones I can do are giving me <100mbps on the result which is worrying. Cheers! Which speed test are you using? Suggestion: Link: How fast is your download speed? In seconds, FAST.com's simple Internet speed test will estimate your ISP speed.
SchoolsBroadband Posted August 21, 2019 Posted August 21, 2019 Hi @Badaz52 firstly thanks very much for using our service Use http://www.speedtest.net and use our speedtest server (called Talk Straight based in Ilkley). We can also do some iperf tests with your help. A lot of the speedtests sites on the Internet don't give accurate results when used with high capacity lines such as the one you have. If both of these are not returning results of near enough a gig then we will do further investigation as it'd either be a misconfiguration our side (unlikely but could happen) or a capacity and / or network issue with the wholesale carrier we've used which we need to take up with them. Please contact the support team on 0 11 33 222 333 and they'll help you out. Thanks Dave
Badaz52 Posted August 21, 2019 Author Posted August 21, 2019 Just did four on that: 1st - 101mbps 2nd - 77mbps 3rd - 96mbps 4th - 110mbps
Badaz52 Posted August 21, 2019 Author Posted August 21, 2019 Hi @Badaz52 firstly thanks very much for using our service Use http://www.speedtest.net and use our speedtest server (called Talk Straight based in Ilkley). We can also do some iperf tests with your help. A lot of the speedtests sites on the Internet don't give accurate results when used with high capacity lines such as the one you have. If both of these are not returning results of near enough a gig then we will do further investigation as it'd either be a misconfiguration our side (unlikely but could happen) or a capacity and / or network issue with the wholesale carrier we've used which we need to take up with them. Please contact the support team on 0 11 33 222 333 and they'll help you out. Thanks Dave Hi Dave, Using speedtest and pointing to your speedtest server results in a latency test error. Thanks
SchoolsBroadband Posted August 21, 2019 Posted August 21, 2019 I just tested fast.com on our office leased line. got 67Mbit with it but using speedtest.net we got 98Mbit on our 100Mbit office leased line...…….
SchoolsBroadband Posted August 21, 2019 Posted August 21, 2019 Hi Dave, Using speedtest and pointing to your speedtest server results in a latency test error. Thanks that's not right...…. Best give the support team a call. I wonder if you've an MTU issue..... Send me a PM if you like and i'll get them to call you directly. Thanks Dave
howartp Posted August 21, 2019 Posted August 21, 2019 Eek... This thread has prompted me to run tests of our own, with fast.com and testmy.net Both returning 95mbps - we're on 1gb up/down! Time for a phone call!
howartp Posted August 21, 2019 Posted August 21, 2019 Eek... This thread has prompted me to run tests of our own Of course, if I run a 1gb test when i'm only patched to a 100mb switch then.... D'oh!
SchoolsBroadband Posted August 21, 2019 Posted August 21, 2019 Of course, if I run a 1gb test when i'm only patched to a 100mb switch then.... D'oh! also check your duplex and what it's locked at between our router and your switch and confirm with our support. if it's negotiating at 100Mbit then that's going to be a bottleneck. Dave
howartp Posted August 21, 2019 Posted August 21, 2019 also check your duplex and what it's locked at between our router and your switch and confirm with our support. if it's negotiating at 100Mbit then that's going to be a bottleneck. Dave I don't think your support will want to touch my Exa connection
Badaz52 Posted August 21, 2019 Author Posted August 21, 2019 Ours may be a BT issue as they were already providing a 100mbps circuit into the school which is still live until the 1st September. The BT guys used the existing circuitry and fitted a separate tail for the new connection. Support have checked the MTU which is correct so BT must not have increased the speed to 1gbps because the other one is still active. Hopefully they can do it now. I plugged in directly and still only got <=100mbps and all of our switching gear is 1gbps.
Duke5A Posted August 22, 2019 Posted August 22, 2019 You mentioned they're supplying filtering. Maybe try the speed test again during off hours?
jmcdermott Posted August 22, 2019 Posted August 22, 2019 1. Secondary school 2. About 1100 users 3. 330mb FTTP (with backup 100 mb Leased Line) 4. BT business line 5. about £2.2k + £500 filter package per year.
jmcdermott Posted August 22, 2019 Posted August 22, 2019 Just a F.Y.I for everyone before they start complaining to there providers, check if you were quoted mega bits or bytes per second. 1000 mega bits per second is about 125 mega bytes per second.
JordanT91 Posted August 23, 2019 Posted August 23, 2019 1. SEN school 2. 300 3. 40 Mbps theoretical, 33 Mbps actual 4. FTTC 5. £2800 including filtering
mavhc Posted August 25, 2019 Posted August 25, 2019 1. Special school, 2 sites 2. 150 users, about 75 on each site 3. 2 100MBit leased lines 4. £4350 per site, including filtering Did let us save on off site backups and phones though, £3000/year on phones, and whatever backup costs Pity no one was offering 50Mb upload.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now