Acrobat Pro not installing

[manamaga2512]

Hi all, using Adobe Creative Cloud Packager I've just successfully built the msi package required to install Acrobat Pro. When running the install on my machine I'm asked to close Windows Explorer (I've read that this is normal), but what happens after my desktop goes black is that I get this error:

 

 

At which point clicking OK or Cancel both result in the dialog boxes closing and my desktop staying black, and me having to refresh windows explorer in task manager in order to restore my desktop.

 

Any ideas please?

 

Many thanks.

[ShellfishClive]

It could be that the installation file needs to close another application or it isn't closing Explorer properly. Have you tried running it as Admin to see it is a permission issue?

[localzuk]

I have never been able to get Adobe Acrobat to install as part of a Creative Cloud package - only afterwards by installing it separately. I've tried each new release, and it fails every time.

[manamaga2512]

It could be that the installation file needs to close another application or it isn't closing Explorer properly. Have you tried running it as Admin to see it is a permission issue?

 

Yeah, I am God on my machine anyway but same results.

[manamaga2512]

I have never been able to get Adobe Acrobat to install as part of a Creative Cloud package - only afterwards by installing it separately. I've tried each new release, and it fails every time.

 

This is a separate package. I created each of the Adobe programs in separate packages so I have more granular control. It's pretty common error by the sounds of it.