Theldron Posted October 19, 2018 Posted October 19, 2018 Hi all, I have a staff member with a laptop that she says is just turning itself off. I am going to have a look but wanted to know if anyone could recommend a stress test software so that I can put the laptop through its paces? This staff member is always complaining about her laptops the one she has worked for a former member of staff without issue (I checked), so want to put it too bed with a proper workout. Cheers
crc-ict Posted October 19, 2018 Posted October 19, 2018 Prime95 torture test gives machines a pretty good workout of the CPU, cooling and RAM, and therefore by extension the Motherboard.
Koldov Posted October 19, 2018 Posted October 19, 2018 I've had something similar happen quite recently... New teacher and I didn't quite hit it off (partly because she came in as Year Leader and demanded x, y and z - yet could never remember to turn her projector off when she wasn't using it...), anyway she's quite full of herself and so I didn't exactly give her the newest laptop I could. I thought she might be angling for a newer one as she constantly complained of her laptop freezing (and made quite a fuss about it, all the way up the SLT to the Head)... Anyway, I swapped out her laptop with the same model and she's been quiet since. As for her old laptop, I ran Aida 64 (which has a stress test function) for hours and.... nothing... Couldn't get it to freeze. So I'm thinking rather than hardware it may be software/application/network issues. Honestly I didn't really talk to her much about what she was doing when it happens (as getting details from a user is normally like pulling teeth), but there are so many variables and she was making such a fuss, it was easier for me to just swap the laptop out. Once you've ruled out hardware, it's a lot of effort to go through all the possible scenarios in Windows and the various apps. I'm sure you've ruled out any power saving/hibernate/suspend options/battery life etc. Other stress testers I've used in the past are things like Prime, Memtest, and Sandra.
StevieM Posted October 19, 2018 Posted October 19, 2018 Is the laptop connected to a Smart board, by any chance? I've had a few computers over the years that work fine until they are connected to a Smart board, then they start rebooting or suddenly powering off completely. Firmware upgrades to the board seem to fix the problem. Just a thought.
HTCPCP Posted October 23, 2018 Posted October 23, 2018 Prime95 is the one I use personally and I tend to do that with any machine I redeploy just to make sure there aren't any issues. Also, depending on what it's being used for, also run 3dMark. In regards to the laptop, I have seen it if the squishy thing between the chair and keyboard is incapable of properly plugging a power adaptor in fully.
Reboot_IT Posted October 23, 2018 Posted October 23, 2018 anyway she's quite full of herself and so I didn't exactly give her the newest laptop I could. . Brilliant, that's the criteria I always used for issuing laptops! 1
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