Exa Quantum filtering & setting up Outlook 2016 with a 365 account broken

[Rawns]

Has anyone else come across the bellow issue when trying to set up an Office 365 account in Outlook 2016 at a site with an Exa connection where Quantum is enabled? We only get this at sites where Outlook 2016 is used and Quantum filtering is enabled (Outlook 2010 does work). We've had a few schools now with this and more to come no doubt. A colleague has reported it to Exa but we've not seen much progress with addressing the issue.

 

[achedgy]

I've seen this a few times, randomly on the client, disable ip6, run the wizard to connect and it then connects fine. Once profile created, you can put ip6 back on

[Rawns]

Thanks for the pointer. Fairly sure IPv6 is disabled, but I'll double check just in case.

[round2it]

I am going to move to office 365 over the summer, and I was thinking about having ssl inspection disabled for office 365 traffic as im sure this would slow things down if enabled

[DJ-1701]

I am going to move to office 365 over the summer, and I was thinking about having ssl inspection disabled for office 365 traffic as im sure this would slow things down if enabled

 

SSL Inspection is disabled for the vast majority of Office 365 sites on Exa Quantum filtering.

[round2it]

that's good to know