Group Policy MSI issue..

[Sunderwood]

HI all,

 

i am having a problem trying to assign an MSI in GP. Its a program called Securus and it let me assign the old version but now we have an update it ain't letting me assign it.

 

Im getting the following error:

 

"Add operation failed. Unable to extract deployment information from package. Run validation on the package to ensure the package is correct."

 

Any ideas?

[Michael]

If you right click the old MSI you already have, choose Properties and go to the Upgrades tab (in Active Directory). This should allow you to add the updated MSI here.

[GlennT]

I had a similar problem recently and had to request an updated MSI from Securus.

Might be worth giving them a bell?

[SYNACK]

As it is an MSI rather than an MSP this kind of error would indicate that the MSI package is either corrupted or more likely put together in a way that is non standard (read incorrect). I would also suggest contacting the supplier for an update one.

[Ravening_Wolf]

I'd get rid of Securus altogether and buy Impero