Netsweeper Google Play Store

[gpjt]

Is anyone on using Netsweeper with Chromebooks?

 

Downloading apps from the Google Play store isn't happening and being as i can get them to work when tethering from my phone i'm presuming it's a filtering issue.

 

Anyone else had this issue/resolved it?

[yac2016]

It is to do with the filtering we have had a call logged since last year and as of yet no resolution. We have asked Link2ICT(staffordshire BB provider) that it works via tethering.

[GuyJD]

Are you able to do a URL report using your filtering software and the I.P of the Chromebook?

[gpjt]

Are you able to do a URL report using your filtering software and the I.P of the Chromebook?

 

Yes tried that, but nothing is showing as denied.

[TMBS]

We're having the same issue too. No solution.

[gpjt]

Thanks! Lol

 

Did some testing with them yesterday and they have requested some changes by their supplier to the SSL bypass list. Any updates i'll let you know.

[Netsweeper]

Hello, if you have downloaded the chrome extension can you check the policy server is set to a policy server where you have a user properly provisioned by your platform provider. If the default settings on the device are left you will be going to the wrong policy server. We have built a brand to automatically install and point to the policy server for schools broadband (if you use them I am not sure by your email) otherwise please log a ticket with your provider and we can work with them on getting this working for you.

Kind regards,

Ben