Sw0rd Posted December 1, 2017 Posted December 1, 2017 Hi, We have just got lightspeed for our iPads, and we're factory resetting all of them that come in so we can start from scratch. 3 of them have taken a nice dump and gone into recovery mode. Of course, we try and recover them using iTunes but we're getting error code 3603 when trying to get them back up and running. We've tried macOSX El Capitan (our macbook) and we've also tried Windows 10 x64 to reset them. All using the latest version of iTunes. Anyone able to help?
Brimstone Posted December 1, 2017 Posted December 1, 2017 Try looking through this link... https://support.apple.com/en-gb/HT204770
Sw0rd Posted December 4, 2017 Author Posted December 4, 2017 Before Posting on the forum, I went through all of them steps, plus did everything that we can do on the "An Unknown error has occurred" page at the top of the screen.
Brimstone Posted December 4, 2017 Posted December 4, 2017 That list includes the error code you have, check this link instead.... https://support.apple.com/en-gb/HT201442
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now