vfong1982 Posted September 15, 2017 Posted September 15, 2017 Hi, I cannot seem to find a solution to uninstalling Microsoft Word 2016 (KB4011039) 32-bit Edition update. I have seen solutions where you type wusa /uninstall /kb:4011039 but the tool keeps reporting back saying that it does not exist, even though I checked it under the updates history. This needs to be done in bulk, as it's causing a known issue where text is disappearing in text boxes - so it's not really do manually on every computer, and needs to be done quietly. The Windows 10 Education build image is based on 10.0.14393 (Build 14393)
LeMarchand Posted September 15, 2017 Posted September 15, 2017 This worked for me (but very few W10 clients): Go to WSUS>Updates and search for the update. If it's not there, maybe it's the earlier update (KB3213656) causing the problem? Right-click>Approve>Approve for removal and repeat to set the deadline in the past. Some clients had to manually force an update (to pull the removal) but these tended to be the "never turn my laptop off" types.
Steve21 Posted September 15, 2017 Posted September 15, 2017 If you run wmic qfe list brief /format:table does it show it as installed still? There were 2 patches that bugged it out, just the latest one was the 39 one. So might still have the other one installed Steve
vfong1982 Posted September 15, 2017 Author Posted September 15, 2017 Thanks for the reply - but we have over 500 computers to do this on. We are looking for a command-line solution which we can then push out remotely through SCCM.
Steve21 Posted September 15, 2017 Posted September 15, 2017 Thanks for the reply - but we have over 500 computers to do this on. We are looking for a command-line solution which we can then push out remotely through SCCM. I think he was referring to WSUS server Not local updates. As in if you set it for removal server side it'll push out to clients. Steve
vfong1982 Posted September 15, 2017 Author Posted September 15, 2017 (edited) If you run wmic qfe list brief /format:table does it show it as installed still? There were 2 patches that bugged it out, just the latest one was the 39 one. So might still have the other one installed Steve Thanks Steve, I ran this - and the KB 4011032 didn't appear. It seems that the WUSA tool works, because it will work for any KB listed within that list. But this list contained just 5 updates, and in reality there are at least 20-30 updates installed if you go to the Update history section. EDIT: just saw your reply - is there a command line version that can be run on the local machine (for example, on laptops which are off site) Edited September 15, 2017 by vfong1982
Geoff Posted September 15, 2017 Posted September 15, 2017 (edited) Generic Powershell script I have in SCCM for stuff like this (*waves fist at Microsoft*) $SearchUpdates = dism /online /get-packages | findstr "Somestring" $updates = $SearchUpdates.replace("Package Identity : ", "") | findstr "KBXXXXXX" DISM.exe /Online /Remove-Package /PackageName:$updates /quiet /norestart Replace the "Somestring" with something unique in the update title, likely the KB or MS Security number. Only used this on Win10 as well. Edited September 15, 2017 by Geoff
Parm79 Posted September 15, 2017 Posted September 15, 2017 Can I ask why these are being removed I had a copy calls today about word hanging?
Geoff Posted September 15, 2017 Posted September 15, 2017 It breaks cells when merged in a table. https://support.office.com/en-us/article/After-installing-KB-3213656-or-KB-4011039-merged-table-cells-don-t-work-correctly-in-Word-or-Outlook-8c7af9eb-9e48-4e1e-8c13-6340ede4acdc Fix in the October Patches
mrwoberts Posted September 15, 2017 Posted September 15, 2017 Came across this EDUGEEK solution, which references the update you want to remove... [color=#333333]msiexec /package {90160000-0011-0000-0000-0000000FF1CE} /uninstall {A36375BB-E79D-411D-BF1E-C7E8120A08A9} /qn /quiet /norestart [/color]
Arcath Posted September 20, 2017 Posted September 20, 2017 I found the package IDs changed between sites so a one shot command might not work. I've written a PowerShell script that removes Office updates by KB number. https://arcath.net/2017/09/office-update-remover/ Let me know if that helps.
witch Posted September 28, 2017 Posted September 28, 2017 iI have declined the two updates in WSUS and set the deadline for yesterday. That was a couple of hours ago and I have restarted my computer but the word doc is still missing stuff. How do I know the update is definitely not there and if it isnt, what do i do next?
Steve21 Posted September 28, 2017 Posted September 28, 2017 I don't think declining them actually removes them does it? (or did you approve for removal too?) They should just show up locally within the installed updates list on the client if they're still there Steve
witch Posted September 28, 2017 Posted September 28, 2017 (edited) You are quite right - yes i did approve for removal as well (counter-intuitive to click on "approve" when you are trying to get rid of the damn thing!) They are still on the client - now what? *edit The 32 bit version is on this computer - which is a 64 bit PC - so is that OK then? Edited September 28, 2017 by witch
Steve21 Posted September 28, 2017 Posted September 28, 2017 You are quite right - yes i did approve for removal as well (counter-intuitive to click on "approve" when you are trying to get rid of the damn thing!) They are still on the client - now what? Does it show them as having a built in remove option via WSUS? See them via SCCM so see different values, but it should show if they're removable via WSUS under additional details in the update list I assume aswell that the machines are set to query WSUS after the time it was set to do? Just in case they were turned off etc at that time Steve
LeMarchand Posted September 28, 2017 Posted September 28, 2017 You are quite right - yes i did approve for removal as well (counter-intuitive to click on "approve" when you are trying to get rid of the damn thing!) They are still on the client - now what? *edit The 32 bit version is on this computer - which is a 64 bit PC - so is that OK then? I've not installed the 64 bit Office anywhere yet, but "Approving for removal" (you're right - totally counter-intuitive) of the 32 bit version removed it from machines of both bitness. P.S. what's you're update schedule? Might be worth manually updating the client, which should force the uninstallation.
ohickmott Posted October 3, 2017 Posted October 3, 2017 I rolled the following command out via a package in SCCM and this has worked fine on our site: msiexec.exe /package {90160000-0011-0000-0000-0000000FF1CE} MSIPATCHREMOVE={A36375BB-E79D-411D-BF1E-C7E8120A08A9} /qb /norestart
witch Posted October 3, 2017 Posted October 3, 2017 It all worked eventually and I got described as a "savour" by the HT. Which was nice He also said: "I never would have found that issue"...well, no, that's why you pay me the big bucks ( *irony)
Sir Posted October 5, 2017 Posted October 5, 2017 Sorry late with this but the simple cmd i used for uninstalling updates START "" /WAIT %WINDIR%\System32\wusa.exe /uninstall /KB:4011039 /quiet /norestart
bicky Posted October 12, 2017 Posted October 12, 2017 I have used following in a batch file then ran as Startup Script via GPO start "" /wait %systemroot%\system32\msiexec /package {90160000-0011-0000-0000-0000000FF1CE} MSIPATCHREMOVE={A36375BB-E79D-411D-BF1E-C7E8120A08A9} /qn start "" /wait %systemroot%\system32\msiexec /package {90160000-001A-0409-0000-0000000FF1CE} MSIPATCHREMOVE={A36375BB-E79D-411D-BF1E-C7E8120A08A9} /qn start "" /wait %systemroot%\system32\msiexec /package {90160000-001B-0409-0000-0000000FF1CE} MSIPATCHREMOVE={A36375BB-E79D-411D-BF1E-C7E8120A08A9} /qn start "" /wait %systemroot%\system32\msiexec /package {90160000-012B-0409-0000-0000000FF1CE} MSIPATCHREMOVE={A36375BB-E79D-411D-BF1E-C7E8120A08A9} /qn
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