vfong1982

Can somebody please explain to me in layman's terms on how Minecraft Education Edition licensing works? My institution is on Office 365, but I am not entirely sure what type of institution we are registered as. I am assuming we have O365 educational accounts which should entitle us to a maximum of 25 logins. How would we be able to define teacher and student logins? Am I correct to assume it's to do with which product license they're assigned with? In this case, students have Office 365 A1 for Students and Office 365 ProPlus for Students, and Staff have Office 365 A1 for Faculty and Office 365 ProPlus for Faculty.

Is there a way of transferring a user's list of recently used documents to another computer, which normally gets displayed when you go to File/Open?

Hi, I'm using the Dell Configurator Tool to create a custom executable to standardize the BIOS settings across all our computers in our institution - however, I cannot seem to find the correct option to set specifically to remove the onboard NIC from the boot device selection. What I am trying to achieve, is the onboard NIC option is still available in the F12 menu, but it requires the BIOS password to boot from it - obviously if it's ticked, then the password requirement is bypassed. Can anyone shed light on this?

Hi, I have been consulting the Administrators guide for Smart Learning Suite 17: http://downloads.smarttech.com/media/sitecore/en/support/product/sls/sls17/guides/saguidesls2017win07sept17.pdf I am having no success with the "C:\Program Files (x86)\Common Files\SMART Technologies\SMART Product Update\activationwizard.exe" application to retrieve activation status, or injecting a new license key to replace an existing expired one. Despite doing a direct copy and paste with switch modifications, I can't seem to make this application to do anything. So far I've tried: "C:\Program Files (x86)\Common Files\SMART Technologies\SMART Product Update\activationwizard.exe" --query --format XML --key NC-XXXXX-XXXXX-XXXXX-XXXXX-XXX > C:\output.txt "C:\Program Files (x86)\Common Files\SMART Technologies\SMART Product Update\activationwizard.exe" --puid notebook_17 --m=4 --v=4 --return --pks=NC-XXXXX-XXXXX-XXXXX-XXXXX-XXX This is driving me nuts!

It appears that I need to do a complete uninstall - but I cannot find the command line switch that does this. Any suggestions?

Hi, For some crazy reason Python decided to uninstall itself on a large number of computers. I tried to do a reinstall using the following command: python-3.6.0-amd64.exe InstallAllUsers=1 TargetDir=C:\Python36-32 /passive (I have to use a specific directory path as it defaults to the user's profile, which is no good since it needs to install to a specific directory so I can deploy plugins). So far, it's done a combination of deleting shortcuts from the start menu, and more significantly it stops IDLE from launching altogether. Can someone suggest some sort of script that can clean up any broken installations and re-install it from scratch?

Hi, Can anyone link me to any articles or suggestions on how to implement roaming Chrome profiles and bookmarks? (without signing up for a google account) Preferably the chrome profile needs to be stored on the user's homespace on the network as opposed to the computer's local roaming profile, so that saved passwords and bookmarks follow them regardless of which computer they log onto.

Hi, Is there a way to change the default mail app on iOS devices? We have the Outlook app deployed on iPad Pro devices in our institution since we have all our users on Office365, but applications seem to have preference to use the inbuilt Apple mail app. Is there a way to change this? We are currently on iOS 11.2.5 and 11.2.6

Just a simple batch file - I'm actually intending to run it as a program on SCCM

There are no references to the Python installation directory in PATH environmental variable. I added it, and managed to install the library... phew! Ideally I need to run a batch file to fix the path variable on several computers, any idea what the command line would be?

Requirement already up-to-date: pip in c:\python36-32\lib\site-packages No difference, PIP still won't do anything useful

C:\Python36-32\

No spaces in the path, I tried installing it from the same scripts directory. I cannot seem to work out how to upgrade pip either - every command I run involving pip just returns the same error, regardless of what switches I add to it. It feels like something is fundamentally broken.

Hi, I am struggling trying to get a Python library called Pymunk 5.3.2 installed on a Python 3.6.0 installation using pip. I have tried using pip install pymunk-5.3.2-py2.py3-none-win_amd64.whl and it's constantly coming up with: Fatal Error in Launcher: Unable to create process using '"' I have tried a repair installation to no avail - this is driving me crazy! (even tried copying the WHL file to the same directory as the scripts directory)

Hi, I am just getting to grips with Jamf Pro. Can anybody advise me how you would incorporate a config.dat file to install with the NetSupport Notify Agent for Mac? The basic installation instructions state that you need to have the PKG file and the config.dat file in the same location - however, how would you create a package based on this using the composer? The config.dat file resides in the /Library/NSNotifyAgent/daemon folder which configures the agent which server to communicate with.

Hi, can anyone throw any suggestions for a decent all-in-one model for around £700? Requirements - Internal SSD 120GB minimum and a screen of at least 22-23" So far I have viewed: Dell Optiplex 7450 (£909) OptiPlex? 7450 All-in-One desktop PC | Dell UK Dell Optiplex 5250 (£569) OptiPlex? 5250 All-in-One desktop PC | Dell UK It seems like I am looking for something in between. Any ideas?

Yep - that's what I used to create the transform. But it's highly unusual for the MSI installer on it's own to fail with the same message even without a transform applied. The transform has been applied to over 200 other machines, and it installs the license key and activation code without an issue.

Nothing seems to be outstandingly obvious from a brief scan of the event logs during the period I tried to install it. I also can't see what is different between the computers that can install without a problem.

Hi, I'm rather confused why the Smart Learning Suite package 17.0.1 won't install on a particular set of Windows 10 computers. I created a deployment which inserts all the relevant install options including the license key on several other machines, but on these particular ones, the installer bombs out "Warning: Nothing has been selected to be installed. At least one product must be selected." Despite this message, I have Smart Notebook, Gallery Essentials and Lesson Activity Toolkit checked. I have also tried it without the Transforms file, and I still get the same result. There is no existing installation on this either. This makes no sense!

Is there anything in the Console that I could search for that might be highlighting events where it triggers the "Network accounts are unavailable" message. There is definitely at least 1 minute delay from the moment that error appears, and then disappears - after that, you can log in ok.

Yep - it ends in .local I managed to get in with my own account - but I can't log on with another working account straight after. Is there a way around this?

Hi, I have just unboxed a brand new iMac and went through the process of joining it to my school's domain. The computer appears in AD ok, but it still cannot detect AD user accounts. The message "Network Accounts are unavailable" appears on the logon screen. Is there something else that needs to be done? The OS version is High Sierra.

Hi, Can anyone shed some light on why an Office365 account would disallow editing on a Mac? Upon opening up a regular PowerPoint document, the warning message "View Only Your account [email protected] doesn't allow editing on a Mac. To learn more, contact your admin about your Office plan." I checked the account, and it has Office 365 ProPlus for faculty and Office 365 A1 for faculty (just like every other user account). However, there are no editing warnings on a Windows PC.

We're using Office 365 and Office 2016. There have certainly been more office-related crashes since the 1703 update

Hi, Creators Update 1703 has been causing a bit of a ruckus recently (official stable build here is 1607). There are processes in place in blocking the update, but it appears to have affected a fair share of PCs in my place. The biggest problem is when performing a save or print operation in Word 2016, the operation completes but causes Word 2016 to freeze completely. This never happened while we had build 1607 - and rolling the update back to this resolved the freeze issue. I've been keeping up with updates on this thread: https://answers.microsoft.com/en-us/msoffice/forum/msoffice_word-mso_win10/word-crashing-with-ver-1703-os-build-15063138/58757df1-640e-4b81-93f3-c6d614ba6787 Malwarebytes is not used, and the AV software in use is Kaspersky. Word 2016 version is 16.0.4266.1001 Are there any particular hotfixes that resolves this? (ideal solution) Manually rolling back each machine to 1607 is certainly a bad workaround, and not something I particularly want to do!