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Posted
How do I change a user e-mail address in office 365 when synchronised with on site AD. I have updated the e-mail in the onsite AD but the e-mail address still gets listed as the old one.
Posted

You need to edit the proxy address attribute on the user account. use SMTP (uppercase) for the primary address smtp (lower) for any additional alias. To see the attribute, you will need to turn on the advanced AD settings, and enter the user account settings.

 

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Posted (edited)
^ It can also take a good while to propagate across their infrastructure. I swapped a couple of test accounts to see how well it worked and Leeloo Dallas Multipass was still Tony Stark in quite a few places for days afterwards and I don't think URLs have ever been updated for OneDrive etc. Edited by pete
Posted
Powershell procedure:

 


  1. Open Azure AD module for Windows Powershell
  2. Connect-MSOLService
  3. Input Global admin credentials
  4. set-msoluserprincipalname -newuserprincipalname [email protected]ing -userprincipalname [email protected]ing
  5. Update display name in AD/365 admin centre if needed.
  6. Check results: Get-MSOLUser -userprincipalname [email protected]ing | Select-Object *

 

This wouldn't work for the OP as he is syncing from local AD. Besides setting the User Principal Name is the login address not email.

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