Ravi_GreatFind Posted May 21, 2017 Posted May 21, 2017 (edited) GreatFind Recruitment has a fantastic opportunity for an experienced IT Technician to join a highly reputable education group in the South West London area. As a Group, they offer their staff highly competitive salary prospects, generous benefits packages and a sense of true satisfaction as the seek to help pupils achieve the very best from their education years. Their broad reach across England and wide range of educational programmes throughout the UK has led to their 8th award from a recognised educational body. In your role as a Lead Technician for South West London, you will be joining a team of IT professionals in a collaborative effort to support technology requirements for UK schools and academies, as well as focusing on your allocated Academy. You will strive to maintain and improve IT standards across the board and play in lead role in maintaining the smooth running of IT services across the brand as well as overseeing the technical team. Reporting to the IT Service Manager, you will oversee the day to day running of the technical support service, focusing on performance and development of staff within the department. You will work closely with other staff to ensure a high level of service is provided to your allocated Academies. Your key responsibilities will be: · Working with the Service Manager to generate IT reports for your allocated Academy on a monthly basis, to assess performance against the agreed SLA’s · Line managing a team of technicians, providing further training and support as necessary · Overseeing the provision of ICT systems across the brand to ensure a satisfactory performance · Supporting the Service Manager in planning educational requirements, emerging technologies, affordability and financial planning · Implementing backup, security and recovery plans for your designated Academy · Maintaining up to date hardware asset registers · Scheduling testing and reporting for backups · Monitoring anti-virus / malware provisions and overall security of IT systems to ensure integrity of data, systems and resources · Managing active network components at your Academy and WAN links · Upgrading servers and installing operating system across multiple sites · Liaising with 3rd part suppliers and IT contractors during as required Person Specification: · Strong understanding of commercial IT policies, preferably within an education environment · Strong network troubleshooting experience in multi-site (large user base) environments · Security, firewall, safeguarding and health and safety experience (preferably within education) · It is preferable that the new post holder possesses Cisco / Microsoft Network Certifications such as CCNA or Windows equivalent · Knowledge of ITIL service desk operations in order to manage a successful service desk · Good knowledge of MS Office suite Active Directory administration experience TCP/IP and DNS support experience · Previous experience with the procurement of IT equipment and hardware · Local/Wide Area Networks and Wireless technologies As well as great responsibility, this position offers great reward for the successful candidate. Our client is offering training and development opportunities, as well as a generous benefits package and salary of up to £0,000 for the right candidate. Does this sound like your next challenge? Are you a confident IT technician, looking for a step up. APPLY today! Contact Great Find Recruitment to discuss this opportunity with our experienced consultants. Great Find Recruitment is acting as a recruitment partner in relation to this role and is an equal opportunities employer. Please note that an enhanced DBS check may be required before the successful applications can be considered for the role. Please get in touch today for a confidential discussion about this role. To apply email [email protected] Get in touch for additional information@ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @greatFind we have a number of 1st / 2nd / 3rd Line and Management roles available within the Education Technology sector - Please contact us for additional information. Edited May 22, 2017 by Dos_Box Approved
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