Lightspeed MDM DEP

[entyp66]

Hi

 

I've successfully enrolled on the Apple DEP and am using a Lightspeed MDM form BT Lancashire Services. On the DEP portal, I am trying to add an MDM server but this requires me to upload a certificate. On the Lightspeed MDM portal when i go to Settings - DEP, I have the option to download a certificate, which i guess is the certificate I need to upload on the DEP portal. However, when i try to download it, by clicking on the link, I am told that I do not have sufficient privileges. Am i going about this the right way / has anyone else had similar problems?

 

any help / advice on this matter would be greatly appreciated.

 

Thanks

Paul

[Brimstone]

In Lightspeed you have to be at the top admin level to generate the public cert, download this. Then goto Apple School Manager and upload this cert, this then generates the private cert, download this and upload it to Lightspeed.

[entyp66]

Thanks for that. Am I correct in assuming that full admin rights are not given by default and that I have to apply for full admin rights to BT Lancashire Services?

[Brimstone]

Thanks for that. Am I correct in assuming that full admin rights are not given by default and that I have to apply for full admin rights to BT Lancashire Services?

 

You'd have to ask your LA if they have given you full admin rights, if not you can't setup things like Apple Classroom, shared iPad etc

[entyp66]

Many thanks for that.