IE11 - Not installing

[hardtailstar]

Hi All,

 

I have a few computers on Windows 7 that will not install IE11. Although same spec machines will install IE11

 

The computers are all up to date with Win7 SP1.

 

I have tried installing hotfixes and uninstalling IE9 as Microsoft suggests.

 

When I try to install IE11 it either says it didn't finish installing or that it has installed but when open IE up it is just IE10.

 

Does anyone have any ideas?

 

Thanks in advance

 

[6Foot2]

I haven't seen that one (yet?)

 

Have you tried any of these:

 

Link: Troubleshooting a failed installation of Internet Explorer 11

[mrwoberts]

You could try these steps (from an admin command prompt)...

dism  /online  /add-package  /packagepath:D:\IE11\Windows6.1-KB2670838-x64.cab
dism  /online  /add-package  /packagepath:D:\IE11\IE11-Windows6.1-KB2841134-x64.cab

Check whether KB2670838 is already installed, it is an old one, and used to cause problems on some machines, but IE11 depends on it.

Here are links to the .cab files mentioned (x64)

2670838-x64

2841134-x64

[nathan3388]

Can the computers in question get to the windows update at microsoft we had this problem and it was us blocking the website for it to download the required files?

[round2it]

I had this and it was to do with a wmi issue. If i think on i will post my fix tomorrow.

[hardtailstar]

Thanks all. Tried what's been suggested. Any other ideas would be great.

[free780]

We had wmi timeouts. But it was down to a image created on a physical PC. Best practice is to create one on a virtual.

[mrwoberts]

Thanks all. Tried what's been suggested. Any other ideas would be great.

You should run sfc.exe /scannow (from an admin command prompt)

Have you checked the event logs, dism.log...

Also, have you made any customisation to this image before installing it?

[JATSO]

Hi All,

 

I have a few computers on Windows 7 that will not install IE11. Although same spec machines will install IE11

 

The computers are all up to date with Win7 SP1.

 

I have tried installing hotfixes and uninstalling IE9 as Microsoft suggests.

 

When I try to install IE11 it either says it didn't finish installing or that it has installed but when open IE up it is just IE10.

 

Does anyone have any ideas?

 

Thanks in advance

 

 

I found my solution here but it took a while. Good Luck

 

https://www.sevenforums.com/gtsearch.php?cx=partner-pub-7156303416008077%3A4597694737&cof=FORID%3A9&ie=UTF-8&q=ie11+not+installing

[hardtailstar]

Thanks all, I'll try some of those suggestions when I am next on the computers

[hardtailstar]

Still no luck tried suggestions that have been posted.

 

Its random on which computers it does not install. Two images exactly the same on the same machines.

 

it either says it installed and after a restart I check and its still IE10 or it will say its not installed.

 

I tried it via windows update and manually installing.

 

Any more suggestions?

[speckytecky]

I also encountered this sporadic beastie.

 

I resolved it by downloading the appropriate IE 11 from the Microsoft Site, going into IE Settings / Security Settings / Custom Leve / and allowing most of the default unallowed options in there, Into Advanced and doing the same there. Restarting IE with those newly applied settings then I was able to run IE 11 install okay.

[hardtailstar]

I also encountered this sporadic beastie.

 

I resolved it by downloading the appropriate IE 11 from the Microsoft Site, going into IE Settings / Security Settings / Custom Leve / and allowing most of the default unallowed options in there, Into Advanced and doing the same there. Restarting IE with those newly applied settings then I was able to run IE 11 install okay.

 

Thanks I will give that a go.