Ricoh Printer - Counter Duration/Last Reset

[UNCL3LARRY]

Hi all,

 

At the school I work in we are trying to build up a case against the people who sold us the printers in that we were oversold. In order to do this we need an accurate counter list, for this to be accurate we need to find out when the counter list is from. I KNOW it is from when we got the printers, but without physical proof they aren't worth sod all. Does anybody know how, or if, I can get access to that?

 

The printer is a Ricoh C5110s, we have access to Machine Admin, Superviser, and Service Mode if any of that is necessary.

[PotNoodleTech]

When you say oversold I assume you mean that you think you could have gotten away with using a cheaper / smaller copier? We have a C5100s too located in a dedicated reprographics room and it is used by a member of reprographics staff to do bulk copying. It is not used by other staff on a day to day basis.

[UNCL3LARRY]

Well, we have 2 C5110s's, another model roughly the same, and a B&W version of the same, when we could easily get away with using the other 2. We also get quoted for 3 million prints per printer every 3 months, whereas in 2 years we have printed around 500,000 at each printer.

Alongside these we also have 4 Konica Minolta C35P's, and this is all for ~100 staff members, and ~700 students.

 

EDIT: One of the C5110s's is for staff, one is for Repro, the similar model is in the main office, and the B&W is also for staff.

Edited February 7, 2017 by UNCL3LARRY
Clarity