Mark182 Posted January 31, 2017 Posted January 31, 2017 Anyone else any issues today on the BTLS network? Our Lightspeed rocket is not filtering ANYTHING for staff and students. (I have logged a ticket)
Joanne Posted January 31, 2017 Posted January 31, 2017 I haven't noticed anything *quickly checks bit.ly* Oh dear.... - - - Updated - - - I wonder if this is anything to do with the SSL stuff... 1
Mark182 Posted January 31, 2017 Author Posted January 31, 2017 I wonder if this is anything to do with the SSL stuff... - Correct!
Joanne Posted January 31, 2017 Posted January 31, 2017 Hahahah! Should we enable the PAC file then? urgh... do not want!
Joanne Posted January 31, 2017 Posted January 31, 2017 apparently with the PAC file internet is still unfiltered, but the google image searches are filtered! Hah!
Mark182 Posted January 31, 2017 Author Posted January 31, 2017 Yeah, having a mare! I am on phone with them as we speak!
Joanne Posted January 31, 2017 Posted January 31, 2017 I've sent them a quick e-mail, just incase nobody else has reported it.
Paul_L Posted January 31, 2017 Posted January 31, 2017 Thought it was only me!! Been trying to Block a website this morning and just could not get it to block!
Patrick Posted January 31, 2017 Posted January 31, 2017 Having a mare this lot. The reports function also broked yesterday, they seem to fixed that today too.
ultima170387 Posted February 1, 2017 Posted February 1, 2017 We had the issue too, I logged a call with them around 12 after we caught students on facebook. All sorted now
jhothersall Posted February 8, 2017 Posted February 8, 2017 I had this too .. Email send and to my accounnt manager too
jhothersall Posted March 2, 2017 Posted March 2, 2017 It more of a bigger problem with BYOD and the SSL might fix that but deploying that to there own device is the problem ....
Joanne Posted March 2, 2017 Posted March 2, 2017 I got a portal message about the failures yesterday. Apparently in the event of lightspeed failure, it should block all, but instead it allows all and they are investigating the issue with lightspeed. IMO service is less disrupted if everything is allowed, but they should send out a bulletin or something warning people. I'd be annoyed if my (pretty much unfiltered) internet was brought down because it was unfiltered! Hah! I'm getting the SSL stuff activated next week. Wish me luck
Patrick Posted March 2, 2017 Posted March 2, 2017 I've yet to make the SSL jump yet at any of my schools, i'm super busy and no time to take on a project
jhothersall Posted March 2, 2017 Posted March 2, 2017 Well it is a big jump to do the SSL, but Hotspot Shield bypasses all of that. Apparently v3 will fix it.
Joanne Posted March 2, 2017 Posted March 2, 2017 Do you think? All I had to do was create some GPOs which I'll apply next week and add a PAC file to the iPads. Thought it wasn't much to do TBH. Internet will still work even if the machines don't have the GPO applied, you just won't have the google images filtered correctly. I mean, if you manually had to go round every machine, then yeah it's defo a PITA...
Joanne Posted March 2, 2017 Posted March 2, 2017 Do you think? All I had to do was create some GPOs which I'll apply next week and add a PAC file to the iPads. Thought it wasn't much to do TBH. Internet will still work even if the machines don't have the GPO applied, you just won't have the google images filtered correctly. I mean, if you manually had to go round every machine, then yeah it's defo a PITA...
Joanne Posted March 7, 2017 Posted March 7, 2017 My SSL got switched on today. GPO doesn't want to apply to the machines. PAC file won't work - http://pac.education.btlsl.co.uk/cleo.pac All in all... bit rubbish! The e-mail from BTLS said, "Sorry for the delay Joanne, just got some feedback from a meeting internally on this issue. We are investigating the issue, that would seem to be due to a change made by Lightspeed at the end of last week. As soon as we have some more information we will be straight back in touch." Interesting.
Patrick Posted March 7, 2017 Posted March 7, 2017 Quite glad I've not moved any schools over yet then! Not a great start.
Joanne Posted March 15, 2017 Posted March 15, 2017 FYI got my SSL working now and it's all good. Anyone getting these errors this afternoon? I've had a few and so has the lady in the office...
Mark182 Posted March 15, 2017 Author Posted March 15, 2017 FYI got my SSL working now and it's all good. Anyone getting these errors this afternoon? I've had a few and so has the lady in the office... [ATTACH=CONFIG]42168[/ATTACH] Yup! 1
Patrick Posted March 16, 2017 Posted March 16, 2017 I've had that message a few times, just refresh and the page loads. I assumed others get it as well. I think it's due to load on the lightspeed servers. 1
jhothersall Posted March 17, 2017 Posted March 17, 2017 Yet again, this has failed and I can get on any website with nothing being filtered. It should have gone into the block all traffic if the filter fails. This keeps happening far to often.
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