ultima170387

We are still having issues here, specifically printing with Papercut MF. Anybody else still seeing issues?

An update has been posted on the incident page - https://senso.freshstatus.io/incident/929533

There is thread on the ANME portal with the same concerns and a webinar has been organised so they can outline their plans. https://www.anme-portal.co.uk/member/discussions/discussion/?discussionid=77976&intid=532

We have been having the same slowness, it seems to be affecting other things at times too. I should have thought to check Senso, especially after nearly a whole year of it causing network issues with Sophos a while back.

Getting the same here too

all working, no issues here now - they had to do something to fix our sso as that kept throwing errors. admin access was unaffected for us mostly

Well an update to this. It seems it could be a firewall issue. Hotspotting to 5G and resending the command has installed the Apple apps first try. So question is, what has changed to stop only the Apple apps installing via our Sophos XG?? Further to the above, it also appears that the Apple apps also install on our BYOD Wi-Fi. I should have probably tried these earlier but as other apps were installing it didnt cross my mind...

We have a independent broadband connection here solely for telephony, I may see if that works. I will let you know

Not a great deal of access. Its only an issue with Apple's own apps, all other apps have reinstalled as normal no issue.

Yes, all say 'Device based VPP'

Yes, made sure to get well over what we actually need, plus these are reallocated iPads not brand new so wouldn't need another VPP license surely?

When you go to erase a device it gives an option to revoke there which i tried. Also tried revoking the license after the erase in the 'device information' window that pops up when you click the device name

I have been using Mosyle Manager Free for a couple of years now with no issues. I am just in the process of reallocating some of our iPads and for some reason the Apple apps (Clips, Keynote, Numbers, iMovie, Garageband and Pages) will not reinstall after the iPad is erased. They sit ‘Pending to Install’ but never actually install. All other apps reinstall fine. The same issue has happened on all iPads I have tried. I've revoked the VPP licenses, tried resending the install commands etc but still end up stuck on 'Pending to Install' Anyone have any ideas?

We do use Senso - I will look into this.

We are having the same issue and also have a Sophos XG. Not got to the bottom of it.