Google Chrome wont load Flash content

[fairm010]

Its been a long time since I posted on here, and typically I am at my whits end with this stupid issue.

 

Logged in as any user, Google Chrome will not load any flash content on any site, reporting that either "download failed" or "Flash Player is out of date"

 

This is on the latest release of Chrome (v55.0.2883.75 at time of writing).

 

The chrome://plugins page reports flash has a critical security update, but when clicking the download button I get taken to a site that explains the process I just did.

 

 

Ive tried all sorts, Uninstall and re-install Chrome, uninstall and re-install Flash PPAPI, throwing the VM into hot molten lava. Please help EduGeeks!

 

Matt

[rad]

What happens when you go to the Adobe website to download the latest flash player?

It should download an .exe file you then run.

[fairm010]

What happens when you go to the Adobe website to download the latest flash player?

It should download an .exe file you then run.

 

Logging in now to test that, but my inital thoughts are, doesnt Chrome have Flash built in? There should be no need to do that. Also, doing that on 200+ machines doesnt sound ideal!

[tg12]

Are you using Symantec Endpoint Protection? We've had a thing from RM to say that they're aware of an issue where SEP is stopping Chrome from updating Flash Player. Apparently a fix is being worked on but they're suggesting that you do this to get around it:

 

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1. On an affected computer, log in with the SystemAdmin or admin privileged user.
   
2. Click Start, Run and type smc -stop.
   
3. Go to the Chrome browser and type Chrome://components.
   
4. Check the Adobe Flash Player version has changed to 23.0.0.205 (or later) or click the 'Check for update' button.
   You can also check the version by logging in to this site: https://helpx.adobe.com/flash-player.html
   
5. Click Start, Run and type smc -start.
   

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[fairm010]

No, running Sophos here.

@rad has got me a lead though, the exe fails to download the files, so just opening that up our filtering now. Also appears that Flash needs be authorized to run content on older pages now.

[computer_expert]

Flash player is no longer included in chrome as of version 54: https://support.google.com/chrome/a/answer/7084871

[fairm010]

Well it looks like this is resolved, thanks to @rad sending me down the right route.

 

I downloaded the .exe which then downloads the stuff from the servers (What happened to good old proper installers?) and it kept failing. Did a traffic trace on the IP of my VM, white listed the Adobe IP, and now when you try going to any flash site it loads!

 

Yay!

[SimonWindisch]

FYI if you go to chrome://components/ and click on check for update on Adobe Flash player it will. I don't know how to automate it though.

[sted]

FYI if you go to chrome://components/ and click on check for update on Adobe Flash player it will. I don't know how to automate it though.

you can register on adobe's site and get an msi to deploy flash for chrome to pcs

[fairm010]

FYI if you go to chrome://components/ and click on check for update on Adobe Flash player it will. I don't know how to automate it though.

 

I tried that, but I assume due to the solution i posted it encountered the same issue.

 

- - - Updated - - -

 

you can register on adobe's site and get an msi to deploy flash for chrome to pcs

 

Yeah that. I use Ninite though, so just push it out with that.

[rogerdnixon]

See https://blog.google/products/chrome/flash-and-chrome/

 

From 55 you need to actively allow it - you get a little red thing in the right hand side of the omnibox which enables you to allow it for the site in question. Spotify web player is an example of a site where you need to do this. Some sites are automatically whitelisted - iplayer for example. There should be no need to install it.

[Duke5A]

As mentioned here Chrome no longer includes Flash in its installer. It's now supposed to download Flash by itself on a need basis, oddly enough from Google's content servers (don't exactly know what they're trying to accomplish here). Nevertheless, the download ends up failing half the time and it needs to be done for every user. Flash is almost 30MB and I don't need this happening on machines that don't keep user profiles.

 

Long story short is download the PPAPI version of Flash from Adobe by requesting distribution rights (they get back to you within minutes). You can push the MSI via AD or I use Windows Package Publisher in conjunction with my WSUS setup. Unfortunately, this is just another separate package that needs to be maintained now.