[ipad] Meraki - "The iTunes Store ID of the application could not be validated"

[DigiBen]

I can not push out apps to this schools iPads for some reason?

 

This is for all iPads in school, and affects all apps too. I have tried removing Meraki profile, reinstalling it. Rebooted the iPads. Removed the app from the app list and recreated it. I have 200 available licences for the app too

 

iPads are Mini Gen1, iOS 9.3.5

Push Certificate is up to date.

VPP settings in MDM are correct, in VPP I can sync the licences with Apple VPP. And I can see the device serial numbers next to the app in VPP too.

In the Apps list I have it set to VPP device assigned licence, so its not a user based issue.

 

But whenever I push the app to the iPads, I get the error [TABLE=width: 1277]

[TR]

[TD=bgcolor: #F8F8F8]Nov 18 12:14[/TD]

[TD=bgcolor: #F8F8F8]Install app 'Meraki Systems Manager'[/TD]

[TD=bgcolor: #F8F8F8]Error - The iTunes Store ID of the application could not be validated.

[/TD]

[/TR]

[/TABLE]

 

This is on the Meraki app itself!

 

 

I have tested an update of the Meraki app on two other schools from here, and they worked completely fine so please help me figure out what I am overlooking?

[ITGuyNW]

When I've had this before it was one of two things.

 

1. Making sure you are deploying the correct app from the correct country

 

2. You might need to physically download an app from the app store on the iPad as there may be updated terms and conditions that need agreeing to.

[RLR]

I had this on Jamf and it was because there was already a ghost record in our database for that app to be installed on those specific iPads getting that error. It was trying to assign the app using the old license rather than the new one I setup. I had to get Jamf support to help find the cause and they gave me some SQL commands to run to refresh all our VPP Licenses.